CrawlJobs Logo

Service Coordinator (Scheduler) / Quality Assurance Specialist (Home Care)

United States, Albuquerque · Job Posted February 13, 2026
Apply Position
Job Link Share

Job Description

Responsible for scheduling and supervising in-home care workers and clients in a geographic area. Also will be responsible for conducting in-home visits at clients' homes to monitor and report on quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs.

Job Responsibility

  • Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence
  • Provides alternate coverage to ensure the client’s care plan is followed and client services are not interrupted
  • Contacts care providers and clients to provide service updates
  • Monitors client’s condition and performance of duties by Home Care Aides
  • Maintains all company and Department on Aging rules, regulations, and standards
  • Conducts home visits to new clients to welcome and review the Welcome Packet
  • Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
  • Prepares and completes accurate evaluation reports and case notes as needed
  • Maintains schedules to assure timely completion of all assigned home visits
  • Attends weekly branch meetings
  • Maintains a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicare, Medicaid, and HIPAA regulations and requirements
  • Abides by all regulations, policies, procedures and standards
  • Performs other duties as assigned

Requirements

  • Minimum of 3 years’ experience working in the field of senior services or a related social service field
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Ability to prioritize and handle high call volumes
  • Client-focused and customer service-driven
  • Proficient in Microsoft Word, Excel, and Outlook
  • Must have reliable transportation, valid driver’s license and insurance for travel within the branch service area

What we offer

  • Medical, Dental and Vision Benefits
  • Company matched 401K
  • Continued Education
  • Monthly Agency Bonus Potential
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Service Coordinator (Scheduler) / Quality Assurance Specialist (Home Care)

8 matching positions

Care Manager

Coordinates patient care activities ensuring efficient utilization of interdisci...
Location
Location
United States
Salary
Salary:
41.10 - 61.65 USD / Hour
aurorahealthcare.org Logo
Advocate Aurora Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Eff. 6/1/2012: BSN preferred, ADN with agreement to enroll in BSN completion program in two years to be completed in five years. Bachelor’s degree in a health-related field plus 3-4 years of clinically relevant experience
  • OR RN plus 5 years of clinically relevant experience. Graduate from an accredited school of nursing.
  • Knowledge of basic PC skills.
  • Ability to prioritize work.
  • 2 years’ clinical experience, recent and relevant.
  • Effective interpersonal communication skills.
  • Basic organizational skills.
  • Problem solving skills.
  • Utilization of critical thinking in timely decision making.
  • Current nursing license in State of Illinois or license in relevant clinical work.
Job Responsibility
Job Responsibility
  • Coordinates patient care activities ensuring efficient utilization of interdisciplinary resources.
  • Selects approaches in care coordination that reflect knowledge and integration of regulatory agency standards.
  • Manages resources in collaboration with patients, families, the health care team, and the community.
  • Develops and evaluates methodologies for efficient communication among unit nursing personnel and interdisciplinary team members.
  • Evaluates scheduling of patients/procedures to provide timely and customer-focused services.
  • Participates in resolution of hospital-based issues which affect patient care outcomes.
  • Facilitates patient movement through the system in a timely manner by fostering collaboration with care providers at points of transition.
  • Works collaboratively with internal and external customers. Serves as a liaison between the inpatient rehab unit, subacute facilities, home health agencies and outpatient services.
  • Interfaces with Utilization Management and insurance providers.
  • Strengthens and/or creates existing, collaborative, non-binding relationships with other sites of care.
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Parttime
Read More
Arrow Right
New

Assistant General Manager

As an Assistant General Manager at The Botanist, you will balance your time betw...
Location
Location
United Kingdom , Cardiff
Salary
Salary:
40000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Appraisals
  • 1:1 meetings
  • HR issues
  • recruitment
  • Leading Duty Managers
  • Tracking performance
Job Responsibility
Job Responsibility
  • Managing the Restaurant and Bar Managers
  • Working closely with the Senior Kitchen team
  • Taking on responsibility of appraisals, 1:1 meetings, HR issues and recruitment
  • Being the go-to person for the whole team
  • Executing the overall strategy and vision
  • Leading the Duty Managers
  • Tracking performance of Duty Managers
What we offer
What we offer
  • AGM Bonus Scheme (market leading)
  • 50% discount for you and up to 5 guests when dining at any of our restaurants
  • Free meals on shift
  • Your birthday (and the day after) are guaranteed off
  • Education subsidies
  • Access to the TRONC pot via TiPJAR
  • Wagestream
  • Discounts on market leading brands
  • Withdraw up to 50% of live earnings
  • Hospitality Action support
  • Fulltime
Read More
Arrow Right
New

Activities Co-Ordinator

As an Activities Coordinator you will be required to create ideas, organise soci...
Location
Location
United Kingdom , Southport
Salary
Salary:
13.45 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience within a similar setting, ideally with groups of people who have a variety of needs and tastes
  • Calm, dependable, and compassionate
  • Comfortable working independently
  • Genuinely motivated to make a difference
Job Responsibility
Job Responsibility
  • Create ideas, organise social and recreational events, both in and outside of the home
  • Consult with residents to identify their social and recreational interests, generate enthusiasm and support the delivery of these activities
  • Plan and implement a wide range of activities to support the physical and mental wellbeing of residents
What we offer
What we offer
  • Real Living Wage
  • 2 weekly pay
  • 28 days annual leave (pro rata)
  • Paid DBS
  • Free parking
  • Full induction before your first shift
  • Ongoing training and development
  • Career progression through Dovehaven Training Academy
  • Uniform provided
  • Fulltime
Read More
Arrow Right
New

In Room Dining Coordinator

The Four Seasons Resort Lāna’i is looking for an In Room Dining Coordinator who ...
Location
Location
United States , Lana'i city
Salary
Salary:
24.59 USD / Hour
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Successful candidate must possess legal work authorization in United States
  • The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required
  • Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card and Hawaii Food Handler’s Card
  • Maui Liquor Card Preferred, but not required
  • Ability to stand for extended periods, lift up to 30 lbs, and push/pull as needed during shifts
  • Demonstrates strong customer‑service focus with keen attention to detail, professionalism, and composure in a fast‑paced, high‑volume environment
  • maintains an organized workspace and collaborates effectively within a team
  • Possesses excellent communication and telephone etiquette, solid menu and ingredient knowledge, and the ability to multitask and prioritize orders
  • proficient in basic computer systems and POS platforms, with the ability to communicate accurately and professionally by phone
Job Responsibility
Job Responsibility
  • The In Room Dining Coordinator manages guest in‑room dining orders via phone, iPad, and messaging platforms, ensuring accurate communication of special requests to the kitchen
  • coordinates timely delivery of all orders in accordance with Four Seasons standards
  • prepares, organizes, and follows through on all guest amenities to ensure a seamless and elevated guest experience
  • Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Utilize hotel computer systems and point‑of‑sale platforms to accurately enter and communicate guest in‑room dining orders, including all special requests, dietary restrictions, and allergy information, to the culinary team
  • Review completed kitchen orders against the original guest request to ensure accuracy, presentation, and quality prior to delivery
  • Coordinate timely and seamless delivery of in‑room dining orders by Room Service Servers to maintain optimal food quality and an elevated guest experience
  • Properly and accurately close guest checks, record charges and gratuities, and ensure all transactions are completed in accordance with Four Seasons standards
  • Meticulously document and manage guest preferences, special instructions, dietary needs, and daily amenity deliveries, maintaining accurate and organized records at all times
  • Answer incoming calls using warm, professional, and efficient telephone etiquette while gathering all necessary information to process guest orders
What we offer
What we offer
  • Hourly Rate: $24.59
  • 100% Employer contributed Medical, Dental, and Vision benefits
  • Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
  • Inclusive and diverse employee engagement & recognition events all year-round
  • Complimentary stays and exclusive discounts at Four Seasons Worldwide
  • Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
  • Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
  • Comprehensive learning and development programs to help you master your craft
  • Energizing Employee Culture where you are encouraged to be your true self!
  • Fulltime
Read More
Arrow Right
New

Care Assistant

Care Assistant (Days or Nights) at Argyle Park Care Home, Southport. 22 or 44 ho...
Location
Location
United Kingdom , Southport
Salary
Salary:
13.50 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Calm, dependable, and compassionate
  • Comfortable working independently (especially at night)
  • Team players who support others
  • Genuinely motivated to make a difference
  • Enhanced DBS required
Job Responsibility
Job Responsibility
  • Personal care delivered with dignity
  • Supporting emotional wellbeing
  • Encouraging independence where possible
  • Working closely with your team to maintain a safe environment
  • (Night roles also include light cleaning duties to support the home)
What we offer
What we offer
  • Real Living Wage
  • Fortnightly pay
  • 28 days annual leave (pro rata)
  • Paid DBS
  • Free parking
  • Full induction before your first shift
  • Ongoing training and development
  • Career progression through Dovehaven Training Academy
  • Uniform provided
Read More
Arrow Right
New

Unit Facility Management Specialist

Location
Location
Canada , Edmonton
Salary
Salary:
49120.00 - 67540.00 CAD / Year
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3 years of related experience
Job Responsibility
Job Responsibility
  • Manage the facility management services of each responsible property actively throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders
  • Coordinate operational tasks related to internal work and work executed by external FM suppliers in Collaborate with the Unit FM Manager
  • Secure FM excellence by inspecting FM services including, administrating FM tools (ex. CAFM), IWAY maintenance and spot checks
  • Assist in controlling costs through working in a lean, simple and cost-conscious way, encouraging colleagues to discover more effective ways of working in the FM area
  • Follow-up on permits, licences, certificates and reporting measures, in order to stay compliant with local and international legislation, as well as internal rules and requirements regarding the FM scope within Ingka
What we offer
What we offer
  • Wellness days (in addition to your vacation days!)
  • Extended health, dental, and vision coverage (for you and your family)
  • RRSP with IKEA contribution matching options
  • Eligibility for our annual IKEA bonus incentive plan
  • Flexible spending account
  • Life insurance
  • Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
  • Parental leave
  • Bereavement leave
  • Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
  • Fulltime
Read More
Arrow Right
New

Nursery Cleaner

Join Our Team as a Nursery Cleaner! At Berkhamsted, we’re looking for a Cleaner ...
Location
Location
United Kingdom , Berkhamsted
Salary
Salary:
12.71 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience working in a cleaning role
  • Good knowledge and understanding of COSHH guidelines
Job Responsibility
Job Responsibility
  • Ensure the nursery environment is spotless, hygienic, and safe for children and staff
  • Use time management skills to prioritise tasks and keep each area of the nursery sparkling
  • Take pride in creating a clean and tidy space where children can thrive
What we offer
What we offer
  • Free childcare for the first month
  • 52% discount on childcare
  • 31 days of holiday inclusive of bank holidays and Christmas closure week
  • Birthday off
  • Access to The National College training and courses
  • Perkbox discounts
  • Wellbeing tools
  • Online medical services
  • Refer a friend bonuses
  • Long-service awards
  • Parttime
Read More
Arrow Right
New

Head of Platforms

Reporting to the Director of Technology and Innovation, the Head of Platforms is...
Location
Location
United Kingdom , Leeds
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior platforms or enterprise technology leadership experience, ideally in legal or professional services
  • Track record of owning platform strategy, service improvement, lifecycle management and roadmap delivery
  • Experience leading software development, both on-shore and off-shore, testing and AI-related teams
  • Strong understanding of enterprise legal platforms, AI, cloud and SaaS environments and how they are governed and supported at scale
  • Experience with Microsoft SharePoint, Power Platform, Microsoft 365, Azure and Microsoft Entra, with a focus on standardisation and improved user experience
  • Strong understanding of software engineering lifecycle disciplines, including source control, testing, release controls and documentation
  • Good understanding of security, risk, resilience and compliance considerations relevant to platform ownership
  • Practical experience working within ISO 27001 and CyberEssentials+ aligned environments
  • Experience defining code governance, repository controls, engineering standards and release disciplines
  • Excellent stakeholder management and communication skills, with the ability to explain complex matters clearly to technical and non-technical audiences
Job Responsibility
Job Responsibility
  • Define and maintain platform strategy, standards, lifecycle plans and roadmaps for core platforms including DMS, CMS, Microsoft SharePoint and Power Platform, ensuring alignment with architecture, data, security and wider strategy
  • Own the platform estate, identifying priorities for optimisation, consolidation, modernisation, value realisation, risk and technical debt
  • Establish governance, including development and testing standards, code storage, version control, release disciplines and documentation
  • Work with Operations and Security to improve lifecycle management and documentation, resilience, performance, patching, configuration control, backup, recovery and platform health
  • Ensure platform changes are integrated, supportable and aligned to enterprise standards throughout the SDLC
  • Lead software development and testing capability, embedding quality practices and standards
  • Support assessment, adoption and governance of AI-related platforms, tooling and capabilities
  • Work with stakeholders, IT leadership and service teams to understand priorities, shape roadmaps and communicate direction, threats and opportunities
  • Maintain relationships with key suppliers and partners, working with Operations to drive service performance
  • Build and mature platform capability, including team structure, service ownership, governance, tooling, automation and operational documentation
  • Fulltime
Read More
Arrow Right