Service Contract Management Specialist Job at Randstad (Lisboa)

New

Service Contract Specialist

As a Service Contract Specialist, you take pride in representing Baxter and our ...

Location

United States , Skaneateles Falls

Salary:

49600.00 - 68200.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent experience
1+ year of experience in sales or customer service
Strong organizational skills
Skilled Critical Thinking
Excellent oral, written, and organization skills
Basic to intermediate computer knowledge and keyboard skills
Demonstrated ability to work independently and prioritize tasks
Prior sales, customer service, and or call center experience, preferred
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time

Job Responsibility

Support the full customer lifecycle by researching accounts, identifying key stakeholders, generating sales opportunities, and assisting with customer onboarding, setup, contracting, and billing for RetinaVue subscriptions and professional services
Prepare sales support materials, service proposals, and customer documentation
collaborate with Sales, Project Managers, and cross-functional teams to develop opportunities and execute service agreements
Manage and maintain Salesforce opportunities, customer master data in SAP, and related business systems to ensure accurate records, data integrity, and process compliance
Execute and monitor subscription billing operations, including daily exception management, monthly invoicing, invoice delivery coordination, purchase order administration, and resolution of customer billing inquiries
Serve as the primary liaison between Sales, Operations, Finance, and other internal departments to support customer needs, troubleshoot issues, and deliver a positive customer experience
Administer contract renewals, IDN annual reviews, multi-year service agreement reconciliations, contract expiration reporting, and RMA billing activities
Maintain expertise in RetinaVue products, services, subscription models, ERP processes, and system integrations to support operational excellence and business continuity
Create and maintain Topcon camera serial numbers and other critical records to ensure device-level traceability and reporting accuracy
Train commercial teams on systems, processes, and billing protocols, while identifying and implementing improvements that reduce billing errors and enhance operational efficiency

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

Service Delivery & Contract Management AI Product Owner

The Service Delivery & Contract Management AI Product Owner is a combined role t...

Location

United Kingdom , High Wycombe

Salary:

Not provided

PerkinElmer

Expiration Date

Until further notice

Requirements

Bachelors Degree and 7+ years of relevant work experience OR Associates Degree and 9+ years of relevant work experience OR Highschool Diploma and 12+ years of relevant work experience
Must have strong understanding of operations, service contracts, warranties, and asset risk
Must have high data literacy — able to work with data and interpret analytical outputs without coding experience
Must have proven analytical experience
Must have demonstrated ability to convert tacit operational knowledge into explicit, auditable rules
Must have strong stakeholder facilitation and governance discipline
Must have a marginal gains mindset — committed to continuous process improvement and ongoing productivity gains

Job Responsibility

Drive measurable productivity improvements in the work order management process
Map the work order lifecycle (creation → triage → execution → closure)
Identify non-value-adding steps, rework loops, approval delays, and manual handoffs that AI-assisted guidance could help eliminate or reduce
Apply lean principles to reduce number of work order steps, work order handling time, administrative effort for engineers and planners
Define AI-supported guidance and automation opportunities that simplify and standardize work order execution
Lead the shift from reactive repairs to proactive service intervention
Define how service alerts are generated based on failure history, downtime trends, utilization intensity, and asset age
Establish clear thresholds for early intervention
Ensure proactive insights are explainable, actionable, and trusted by frontline teams
Strengthen identification of the true underlying causes of equipment failures

Fulltime

Microsoft Federal Deal and Contract Assist (DCA), Contract Specialist

We are seeking a Microsoft Federal Deal and Contract Assist (DCA), Contract Spec...

Location

United States , Multiple Locations

Salary:

76800.00 - 151900.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience
Verification of U.S. citizenship
Must pass Microsoft Cloud background check upon hire/transfer and every two years thereafter

Job Responsibility

Partner with Services sellers, Delivery and other stakeholders to support Unified quotes, contracts, purchase orders, and contract modifications
Lead end-to-end process of creating and managing contracts in Microsoft internal deal management systems, including ensuring deals are set up and correctly submitted to pass pre and post validation criteria
Provide expertise on Federal customer-specific deal and contract requirements, and conduct issue resolution
Assist with identifying continuous improvements of Unified deal, contracting and workflow processes
Must follow defined work instructions with high quality and within defined Service Level Agreement (SLA) targets

Fulltime

Senior Contract Administrator - Contract Conformance Specialist IV

This position provides senior‑level Supply Chain Management (SCM) contracts supp...

Location

Canada , Calgary

Salary:

Not provided

Randstad

Expiration Date

July 31, 2026

Requirements

University degree in Finance, Business, Economics, Engineering or related field
A minimum of six (6) years of progressively responsible and related experience in the supply chain field or in the Oil and Gas industry
Experience drafting complex agreements and negotiating contract terms & conditions
Advanced communication (oral and written) and interpersonal skills, with strong influencing and persuasive talents
Demonstrates strong understanding of contract law and related risks
Demonstrates strong attention to detail and accuracy skillset
Proficient with enterprise systems such as Oracle Cloud, SharePoint, and Microsoft Office
Ability to handle multiple assignments and conflicting priorities with minimal supervision

Job Responsibility

Independently draft, review, and negotiate moderately complex agreements (e.g., Service Agreements, Consulting Agreements, Engineering Service Agreements) using Enbridge‑approved contract templates and standard clauses
Facilitate and support supplier negotiations on contractual terms and conditions within defined risk parameters, escalating non‑standard or high‑risk deviations to Legal or senior SCM leaders as required
Coordinate internal input from SCM personnel, Legal, and other functional stakeholders to consolidate positions and resolve contractual issues
Review and respond to supplier redlines by applying approved contractual standards, past precedents, and documented risk guidance
Provide contract drafting and negotiation support to SCM and business stakeholders to enable timely sourcing and procurement activities
Advise on appropriate contract type selection in alignment with SCM policies, processes, and approved sourcing strategies
Support contract execution processes by handing off finalized agreements to SCM teams for PO or Master Agreement release
Maintain contract records, documentation, and lifecycle status updates in designated systems to support auditability and compliance
Promote consistent application of approved contract language, processes, and best practices within the SCM Contracts Center
Ensure compliance with Enbridge policies, procedures, and governance frameworks, including the Contracts Policy and SCM Process Framework

Fulltime

Facility Management Specialist

The Facilities Maintenance Support Specialist provides facility management, main...

Location

United States , Portsmouth

Salary:

Not provided

Bodwé Professional Services

Expiration Date

Until further notice

Requirements

Minimum one (1) year of specialized experience supporting facility maintenance, operations, or infrastructure management
Experience with planning, scheduling, or executing preventive maintenance programs
Experience in facility operations supporting office, healthcare, military, or institutional environments
Experience developing facility requirements, scopes of work, or maintenance documentation
Ability to analyze facility conditions and recommend operational or maintenance solutions
Must have or be able to obtain and maintain a Real ID or Passport in order to undergo commercial airfare travel
Must have or be able to obtain and maintain a valid driver's license

Job Responsibility

Conduct inspections of buildings, infrastructure, utility systems, and facility equipment to assess condition, performance, and remaining service life
Evaluate facility deficiencies and identify requirements for maintenance, repair, renovation, modernization, and replacement projects
Perform periodic surveys of facilities throughout the assigned area of responsibility (AOR) and provide technical recommendations to facility managers and leadership
Conduct annual facility assessments and audits, documenting deficiencies, risks, and corrective action recommendations
Monitor facility performance and support continuous improvement initiatives
Assist in the development, implementation, and oversight of preventive maintenance programs
Evaluate maintenance practices and recommend adjustments to improve facility reliability and lifecycle performance
Support planning and scheduling of maintenance activities for facility systems and infrastructure
Track maintenance performance and identify opportunities to reduce deferred maintenance and operational risk
Ensure facilities receive approved Common Levels of Operations (CLO) and Common Levels of Service (CLS)

Fulltime

Product Specialist (Contract to Hire)

The Product Specialist serves as the critical bridge between core accounting ope...

Location

United States , Tampa

Salary:

Not provided

BST Global

Expiration Date

Until further notice

Requirements

Five or more years of general ledger accounting experience required
Strong understanding of core accounting principles and financial processes required
Bachelor's degree in accounting, finance, business, information systems or related field preferred
Experience implementing, supporting, facilitating and/or testing financial accounting systems preferred
Experience working with ERP platforms a plus
Experience with project-based accounting or professional services environments a plus

Job Responsibility

Serve as Support escalation point for the FAM product portfolio
Research FAM product issues and identify potential solutions
Record, document and manage FAM product issues and modifications
Translate real-world accounting challenges and compliance workflows into clear software requirements and user stories for the Development team
Design and execute user acceptance testing (UAT)
Ensure new software releases accurately support complex multi-currency and intercompany transactions
Collaborate with internal teams and customers to support financial and accounting business processes

Fulltime

Facility Operations Management Specialist

Opportunity: Facility Operations Management Specialist (Federal Contractor). SD ...

Location

United States , Jacksonville

Salary:

Not provided

SD Solutions, LLC

Expiration Date

Until further notice

Requirements

Bachelor's degree required
Minimum OSHA 10 hour training preferred
5 or more years of recent and continuous Facilities Maintenance and Repair Management work experience
Must be capable of operating facilities and identify, diagnose, monitor, track, and report on facility maintenance and repairs for multiple locations to include managing schedules and budgets
OSHA and/or other relevant facilities, workplace safety, and trades related certifications (for example, HVAC, electrical, etc.)
If no related certifications, well rounded trades experience is highly preferred (electrical, HVAC, plumbing, roofing, security systems, generators, paving, solar/wind power, etc.)
Ability to create SOWs (Statements of Work, or work scope of work documents) and IGCEs (Independent Government Cost Estimates, or minor construction-maintenance-repair estimates) for bids or procurement and work order related processes
and the ability to create bids and procurement requests
Experience using real property/facilities management related systems such as TRIRIGA, Maximo, or similar
Experience with estimating tools such as RSMeans (Procore, Buildertrend, or other similar tools or customized Excel workbooks)

Job Responsibility

Manages client facilities for our federal client
Excellent customer service is critical to the position
Self-motivated and requires little to no supervision and has experience as a property/facilities manager dealing with multiple facilities and contractors
Supports the Facility Infrastructure Manager (FIM) in tasks related creating SOWs (Statements of Work) / IGCEs (Independent Government Cost Estimates), procurement and work order related processes (i.e., TRIRIGA entries, creating procurement requests, etc.), coordinating maintenance actions with sites and contractors, and has experience with estimating tools such as RSMeans
Works with Corridor Managers/Specialists to gather detailed information of sites, equipment, repairs, etc. to be reported to upper management
Possesses Facility Management experience to clarify work order requests and monitors minor repair and task order performance
Monitors Operational Contract performances when the COR is not present in area
Manages, tracks, and reports on the required funding and the budget for the initiative project, or task in its purview
Supports the PMO by monitoring maintenance work and tracking the completion, assisting the government in developing repair solutions for facilities, and developing task and project documentation as required
Assists the government in oversight and monitoring of environmental task completion and shall assist the government in making sure all permits, warranties, and equipment documentation is accounted for in the appropriate systems of record

What we offer

Relocation assistance and sign-on bonus available for qualified candidates
Eligible for paid benefits
very competitive compensation and a very attractive benefits package

Fulltime

New

Customer Service Specialist I

We are seeking a highly organized and detail-oriented Customer Service Specialis...

Location

United Kingdom , Horsham

Salary:

15.86 GBP / Hour

Randstad

Expiration Date

July 21, 2026

Requirements

A Degree in Business, Finance, Supply Chain, Logistics, or a related field (or equivalent commercial experience)
2-5 years of experience in supply chain, logistics, or finance
Experience within a pharmaceutical or similarly regulated environment is highly preferred
Strong MS Office skills are required
user experience with ERP systems and Salesforce is highly beneficial
Outstanding attention to detail, the ability to multitask under pressure, and excellent written and verbal English communication skills

Job Responsibility

Prepare, verify, and transfer invoicing documentation to the Finance team
Raise prepayment, product, and freight TBIs (To Be Invoiced) with 100% accuracy within the correct fiscal periods
Regularly update and maintain data within IT systems (including Salesforce and KPI sheets) to ensure accurate global performance tracking and month-end financial accruals
Collect client-specific invoice requirements to ensure full contract compliance
Prepare and redact requested records for internal and external audits
Interface with internal Project Managers, Finance, QA, and Logistics teams, as well as external clients and couriers, to resolve missing information and assist with quotes (e.g., routing, VAT rules, estimated freight, and Incoterms)

What we offer

Workstyle: High-skill workplace with remote flexibility
A laptop and all necessary tech accessories will be provided to you
Overtime: Available if required
45-minute lunch break

Fulltime

!

Select Country

Service Contract Management Specialist

Job Description

Job Responsibility

Requirements

Looking for more opportunities?