Service Charge Officer Job at 360 Resourcing Solutions (London Bridge)

Service Charge Officer

We are looking for a customer‑focused and detail‑oriented Service Charge Officer...

Location

United Kingdom , London

Salary:

33000.00 - 42500.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience working with service charges, leasehold services or a similar customer-focused financial role
Strong numerical and analytical skills, with attention to detail
Ability to explain service charges clearly to customers in plain English
Confidence working with financial and transactional data
Strong communication and relationship-building skills

Job Responsibility

Produce accurate service charge statements, including estimates and actuals
Manage service charge enquiries providing clear, timely and customer-focused responses
Prepare clear and easy-to-understand service charge breakdowns and explanations
Calculate service charge provisions, reserves and sinking funds linked to planned works and refurbishment programmes
Analyse and reconcile service charge cost data, ensuring costs are correctly allocated and reasonably incurred
Monitor service charge spend against budgets, investigating and resolving over- or under-spends
Proactively identify trends, recurring issues and service failures, sharing insights and lessons learned with managers
Investigate service charge queries thoroughly, ensuring invoices and costs are correctly coded and evidenced
Maintain accurate system data, identifying and resolving data issues to prevent reoccurrence

What we offer

Excellent pension
Generous holiday allowance
Life assurance
Flexible benefits platform
Career development & learning support
Volunteering days
Hybrid working

Fulltime

Service Charge Officer

A well-established Housing Association in London is looking to take on a Service...

Location

United Kingdom , London

Salary:

Not provided

Goodman Masson

Expiration Date

Until further notice

Requirements

Service Charge candidate, ideally from a Housing Association background
Knowledge of Service Charge legislation and ability to build relationships with colleagues and wider stakeholders
Experience of working in a high volume workload organisation
Good excel and system skills

Job Responsibility

Service Charge Estimate and Actual setting
Reconciliation of Actuals
Clearing backlog including section 20Bs and hitting specific deadlines
Mix of accountancy and compliance (knowledge of Service Charge Legislation)

Rent and Service Charge Officer

We have an exciting opportunity for a Rent and Service Charge Officer to lead on...

Location

United Kingdom , Long Stratton, Norwich, Norfolk

Salary:

38000.00 GBP / Year

Saffron Housing Trust

Expiration Date

Until further notice

Requirements

Degree level or equivalent relevant professional qualification or qualified by experience
Evidence of continued professional development
Have or are working towards a Chartered Institute of Housing (CIH) Level 2 or above, or similar
Demonstrable work experience in service charge and rents or a similar role within housing associations, property management, or public sector housing
Experience of complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate)
Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents
Understanding of welfare benefits
Experience in operational management in a customer facing team
A track record of customer excellence and performance against KPI’s
Experience of change management and supporting changes in software and systems

Job Responsibility

Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents
Issue the annual rent and charges with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs
Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation
Ensure that all statutory obligations are met, including the provision of annual service charge certificates and accurate reporting in line with regulatory requirements
Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner

What we offer

Learning And Development: Covers the membership fee of one professional body relevant to your job role, and excellent opportunities for training & courses
Time Off: Generous holiday entitlement, Holiday Trading, Volunteer and study days, and Enhanced Family Leave
Prioritising Mental Health: Access to our Employee Assistance Program, trained Mental Health First Aiders and wellbeing check-ins
Aviva Pension Scheme: Choose your contribution and Saffron match up to 10%, and we offer Life Assurance cover
Health Schemes: Bupa Private Medical Insurance, Medicash Cashback Plan [eligible after probation completion]
Salary Sacrifice Schemes: Cycle to work, and Tusker Car Scheme

Fulltime

Service Charge & Rent Officer

Location

United Kingdom , Long Stratton, Norwich, Norfolk

Salary:

41000.00 GBP / Year

Saffron Housing Trust

Expiration Date

Until further notice

Requirements

Degree level or equivalent relevant professional qualification or qualified by experience
Evidence of continued professional development
Have or are working towards a Chartered Institute of Housing (CIH) Level 2 or above, or similar
Demonstrable work experience in service charge and rents or a similar role within housing associations, property management, or public sector housing
Experience of complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate)
Understanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents
Understanding of welfare benefits
Experience in operational management in a customer facing team
A track record of customer excellence and performance against KPI's
Experience of change management and supporting changes in software and systems

Job Responsibility

Liaise with departments (e.g., Housing and Asset) to gather data and ensure that the budgeting process reflects the true costs of services provided to residents
Issue the annual rent and charges with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs
Ensure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation
Ensure that all statutory obligations are met, including the provision of annual service charge certificates and accurate reporting in line with regulatory requirements
Provide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner

What we offer

Learning And Development - covers membership fee of one professional body
Time Off - generous holiday entitlement, Holiday Trading, Volunteer and study days, Enhanced Family Leave
Prioritising Mental Health - Employee Assistance Program, trained Mental Health First Aiders, wellbeing check-ins
Aviva Pension Scheme - choose contribution and Saffron match up to 10%, Life Assurance cover
Health Schemes - Bupa Private Medical Insurance, Medicash Cashback Plan (eligible after probation completion)
Salary Sacrifice Schemes - Cycle to work, Tusker Car Scheme

Fulltime

Service Charge Accountant

Service Charge Accountant One day a month in the office. The rest, remote. Hubs ...

Location

United Kingdom , West Yorkshire

Salary:

38000.00 GBP / Year

Broster Buchanan

Expiration Date

Until further notice

Requirements

In-depth understanding of service charge legislation and regulation, especially around leaseholders and homeowners
Comfort with budget preparation under tight deadlines
Audit and year-end experience
Knowledge of leasehold, shared ownership and freehold tenure types
AAT minimum, with study support if you want to push on to CIMA or ACCA. Already part-qualified or qualified? Even better — but they're buying the service charge knowledge first, the letters after your name second
Strong Excel and the ability to handle large data sets

Job Responsibility

Leading the budget process across all schemes, with accurate cost allocation to schemes and account codes
Year-end scheme accounts through to audit sign-off, including all year-end adjustments
Monthly forecasting of service charge income and expenditure in the management accounts
S20 data, S21 accounts and S22 provision
Balance sheet reconciliations including reserve funds and associated bank movements
Coaching and mentoring a Service Charge Officer – a leadership element without a big team to weigh you down
Developing system-based reports that give internal stakeholders genuine insight
Leading on customer complaints and enquiries with a responsive, customer-focused approach

What we offer

Salary – £38,000
35 hour working week
A Defined Benefit pension scheme (7.5% colleague contribution). Only around 4% of DB schemes in the UK are still open to new members. As a finance person, you'll know exactly what that's worth — or there's a 4% matched DC scheme if you prefer
28 days' holiday + bank holidays, rising to 33 with service
Your birthday off — every year, on top of everything else
10 extra paid medical days for treatment relating to serious illness, fertility, menopause, gender reassignment and similar — without needing to make the time back
Life assurance at 3x your salary
Health Cash Plan — claim back on dental, optical, physio, prescriptions, consultations and more
Enhanced family leave: 6 weeks full pay then 20 weeks at 50% + SMP for maternity/adoption/shared parental
2 weeks full pay paternity

Fulltime

Customer Service Officer - Parking Services

Customer Services Officer – Parking Services. West London. Hybrid Working. £23 p...

Location

United Kingdom , West London

Salary:

23.00 GBP / Hour

Vox Consultants

Expiration Date

Until further notice

Requirements

Previous customer service experience, ideally within a public sector or contact centre environment
Must have experience within parking services
Must have experience working in a local authority or council
Excellent communication skills, both written and verbal
Ability to manage high volumes of enquiries across multiple channels

Job Responsibility

Act as the first line of contact for customer enquiries within the Parking Service
Respond to enquiries via telephone, email, web-chat, and social media channels
Handle queries relating to: Penalty Charge Notices (PCNs), Parking Suspensions, Pay & Display and Telephone Parking, Parking Permits, Accessible Transport services
Carry out administrative duties supporting all areas of the Shared Parking Service
Process customer payments securely over the telephone where applicable
Maintain accurate records and ensure enquiries are resolved within service standards

Fulltime

Finance Officer Service Charges

We're looking for Finance Officer to help manage and administer the service char...

Location

United Kingdom , Eastleigh

Salary:

32217.00 GBP / Year

Abri

Expiration Date

Until further notice

Requirements

Solid understanding of service charges and housing finance
Ability to manage a busy and varied workload with confidence and a positive attitude
Great communicator with strong organisational skills
Keen eye for detail
Proactive and comfortable suggesting ways to improve processes

Job Responsibility

Produce accurate rent and service charge data
Support the delivery and improvement of service charge processes
Contribute to integrating rent and service charge activities in line with new systems
Provide excellent customer service in writing, over the phone, and face-to-face
Act as an ambassador for Abri

What we offer

28 days holiday + the opportunity to buy and sell holiday
Generous pension scheme with contributions up to 10%
Money off tons of high street and online retailers
Life assurance of 5x your annual salary
Generous parental and family leave
Health and wellbeing packages
Electric car scheme
Personal development opportunities
Colleague recognition scheme
Flexible working

Fulltime

New

Foreign Pharmacy Grad - International Pharmacy Intern

You’ve invested a lot of time and energy in your education. Now you want the cha...

Location

United States , Wichita

Salary:

30.00 - 42.00 USD / Hour

CVS Health

Expiration Date

August 30, 2026

Requirements

High School Diploma or General Equivalent Development (GED)
Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
active Pharmacy Intern license in state where district is located
Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours
Strong communication and presentation skills
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
Once state regulations are met, Non-US Accredited Foreign Graduates are expected to immunize

Job Responsibility

Greet each customer in a courteous and professional manner both in-store and at the drive thru window
Assist all pharmacy and front store customers with their questions and concerns
Answer telephone with a warm and friendly greeting
Request additional help and work with others to find solutions when needed to maximize customer satisfaction
Remove obstacles to make customers’ experiences easier when possible
Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
Engage with customers and seek ways to create heartfelt, personalized moments during their visits
Maintain customer/patient confidentiality according to HIPAA and company standards
Communicate with customer/patient while protecting their confidential drug information
Comply with all federal and state laws, rules, and regulations

What we offer

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

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Service Charge Officer

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