Service Centre Manager Job at 360 Resourcing Solutions (Hereford)

Service Centre Manager

Our client a global leader in Energy solutions are seeking a Service Centre Mana...

Location

United Kingdom , Bedford

Salary:

Not provided

Morson Talent

Expiration Date

Until further notice

Requirements

A technical background within Operations
A proven track record of hands-on management
Experience managing a cross–functional team
Strong leadership, QHSE, and people skills
Able to develop stakeholder relationships and work collaboratively with wider teams and functions with a customer-focused approach with great communications skills
People leader ability to motivate, coach and mentor teams at all levels
A solution-focused mindset, able to identify issues, propose solutions, and think beyond your day-to-day remit while maintaining a drive for high standards and time-bound results

Job Responsibility

Accountable for the safety of our employees, customers, contractors, and site visitors
Manage and support the field delivery & service teams to ensure workload activities are met in line with planning schedules
Responsible for team development, including coaching, mentoring, career development, and focused technical training
Responsible for team management, including activities involving recruitment, orientation, resolving concerns, performance improvement, and team building
Leading and influencing change within a team and supporting new business initiatives
Responsible for equipment standards
Drives improvements to deliver world-class customer service and best-in-class process efficiency
Utilising tools such as risk reporting and a vehicle fleet management system
Collaborate and build key relationships with operations, sales, customer services, and logistics teams
Support the Depot Team Leader to ensure the depot meets our global service centre standards

Fulltime

Data Centre Operations Service Manager

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Educated to Level 3 (Further Education) or equivalent
Demonstrable experience in staff leadership and people management
Proven experience working in a Data Centre environment
Management experience within a service delivery environment
Strong people management, leadership, and team development capability
Proven ability to motivate, manage, and develop teams
Excellent written and verbal communication skills
Strong organisational and time management skills
able to manage high workloads and work under pressure
Proactive, innovative, and solution‑focused management style

Job Responsibility

Team Management: Focus and motivate the Services and Technical teams on the necessary attributes for successful delivery of all Onnec's supported services for our client
Technical/Support Services Coverage: Ensure correct structure and personnel are in place to deliver Onnec's contracted Services and projects
Service Delivery: Overall responsibility for ensuring high quality product and service delivery is maintained including compliance to all contracted and non-contracted service level agreement targets and service quality across all support requirements
Accreditations: Proactive management of all technical accreditations as required of the service discipline and to better serve our clients
Financial Management: Ensure that divisional profitability is maximised. Formalise and manage operational expenditure as well as capital expenditure budgets within agreed commercial constraints. Reporting and providing analysis on a monthly basis
Strategy: Continually review product, service and delivery strategies within the support services environment. Contribute to overall Onnec strategic direction and growth planning as appropriate
Perform an active role in the pre-sales process providing direction and leadership throughout each life of each any engagement relative to the contracted account
Personnel Development: Recruit, budget for and plan development of individual team members, technically, commercially and personally. Ensuring a cohesive successor planning model is in place and kept current for all roles
Customer Satisfaction: Ensure that all Support Service staff are motivated in their roles to deliver maximum customer satisfaction and client feedback is sought and remedial actions are documented as part of a Continual Service Improvement Plan (CSIP)
Toolsets: Periodic and proactive assessing of the software and hardware tools that complement the development and delivery of Onnec's Technical and Support Services

Fulltime

Data Centre Operations Service Manager

ONNEC Group are a leading independent technology partner and global integrator, ...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Educated to Level 3 (Further Education) or equivalent
Demonstrable experience in staff leadership and people management
Proven experience working in a Data Centre environment
Management experience within a service delivery environment
Strong people management, leadership, and team development capability
Proven ability to motivate, manage, and develop teams
Excellent written and verbal communication skills
Strong organisational and time management skills
able to manage high workloads and work under pressure
Proactive, innovative, and solution‑focused management style

Job Responsibility

Team Management: Focus and motivate the Services and Technical teams on the necessary attributes for successful delivery of all Onnec's supported services for our client
Technical/Support Services Coverage: Ensure correct structure and personnel are in place to deliver Onnec's contracted Services and projects
Service Delivery: Overall responsibility for ensuring high quality product and service delivery is maintained including compliance to all contracted and non-contracted service level agreement targets and service quality across all support requirements
Accreditations: Proactive management of all technical accreditations as required of the service discipline and to better serve our clients
Financial Management: Ensure that divisional profitability is maximised. Formalise and manage operational expenditure as well as capital expenditure budgets within agreed commercial constraints. Reporting and providing analysis on a monthly basis
Strategy: Continually review product, service and delivery strategies within the support services environment. Contribute to overall Onnec strategic direction and growth planning as appropriate
Perform an active role in the pre-sales process providing direction and leadership throughout each life of each any engagement relative to the contracted account
Personnel Development: Recruit, budget for and plan development of individual team members, technically, commercially and personally. Ensuring a cohesive successor planning model is in place and kept current for all roles
Customer Satisfaction: Ensure that all Support Service staff are motivated in their roles to deliver maximum customer satisfaction and client feedback is sought and remedial actions are documented as part of a Continual Service Improvement Plan (CSIP)
Toolsets: Periodic and proactive assessing of the software and hardware tools that complement the development and delivery of Onnec's Technical and Support Services

Fulltime

Data Centre Operations Service Manager

The Service Delivery Manager ensures all client contractual obligations are met ...

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Educated to Level 3 (Further Education) or equivalent
Demonstrable experience in staff leadership and people management
Proven experience working in a Data Centre environment
Management experience within a service delivery environment
Strong people management, leadership, and team development capability
Proven ability to motivate, manage, and develop teams
Excellent written and verbal communication skills
Strong organisational and time management skills
able to manage high workloads and work under pressure
Proactive, innovative, and solution‑focused management style

Job Responsibility

Team Management: Focus and motivate the Services and Technical teams on the necessary attributes for successful delivery of all Onnec's supported services for our client
Technical/Support Services Coverage: Ensure correct structure and personnel are in place to deliver Onnec's contracted Services and projects
Service Delivery: Overall responsibility for ensuring high quality product and service delivery is maintained including compliance to all contracted and non-contracted service level agreement targets and service quality across all support requirements
Accreditations: Proactive management of all technical accreditations as required of the service discipline and to better serve our clients
Financial Management: Ensure that divisional profitability is maximised. Formalise and manage operational expenditure as well as capital expenditure budgets within agreed commercial constraints. Reporting and providing analysis on a monthly basis
Strategy: Continually review product, service and delivery strategies within the support services environment. Contribute to overall Onnec strategic direction and growth planning as appropriate
Perform an active role in the pre-sales process providing direction and leadership throughout each life of each any engagement relative to the contracted account
Personnel Development: Recruit, budget for and plan development of individual team members, technically, commercially and personally. Ensuring a cohesive successor planning model is in place and kept current for all roles
Customer Satisfaction: Ensure that all Support Service staff are motivated in their roles to deliver maximum customer satisfaction and client feedback is sought and remedial actions are documented as part of a Continual Service Improvement Plan (CSIP)
Toolsets: Periodic and proactive assessing of the software and hardware tools that complement the development and delivery of Onnec's Technical and Support Services

Fulltime

Service Delivery Manager - Data Centre Operations

To oversee and ensure the effective delivery of Data Centre Operations and Resil...

Location

United Kingdom , Greater West London Area (Slough/Woking/London)

Salary:

48000.00 - 60000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Relevant experience managing workload in Data Centres
Strong knowledge of ServiceNow, DCIM, and CMS platforms
Experience preparing and presenting data for service review and audit meetings
Excellent leadership, communication, and stakeholder management skills
Strong understanding of health & safety, quality assurance, and compliance
ITIL knowledge and relevant data centre qualifications preferred

Job Responsibility

Ensure all contracted services are delivered in line with the Transaction Agreement, SOW, and The Client's operational principles and standards
Oversee 24/7/365 service coverage for The Client's UK data centres and trading floors, including on-site and remote support
Manage the end-to-end lifecycle of service work orders in The Client's ServiceNow platform
Ensure compliance with SLAs, KPIs, and reporting requirements including monthly and quarterly reviews
Prepare and present data for Service Review Meetings
Maintain harmonious labour relations with stakeholders and union representatives
Manage Data Centre Technicians, Leads, and Supervisors ensuring adequate resource coverage
Produce weekly shift rotas and manage annual and sick leave
Chair weekly pipeline meetings and liaise with PMs and SMs for future projects
Ensure team training, certification, and compliance with The Client and statutory requirements

Service Manager – Women's Health Centre

The Service Manager supports the General Manager in the operational, financial, ...

Location

Ireland , Dublin

Salary:

Not provided

Blackrock Health Hermitage Clinic

Expiration Date

Until further notice

Requirements

Experience in operational or service management within a healthcare setting
Demonstrated ability to manage performance, data, and service delivery
Strong organisational and coordination capability across multidisciplinary teams
Financial awareness, including activity revenue linkage

Job Responsibility

Monitor and drive service performance across activity, utilisation, access, and revenue
Produce and own regular performance reporting (e.g. activity, utilisation, access), ensuring data integrity and visibility to the General Manager
Identify operational bottlenecks and implement corrective actions
Optimise patient pathways to ensure coordinated, efficient care delivery
Develop and maintain weekly and monthly operational plans (clinic templates, capacity allocation)
Maintain oversight of consultant availability, diagnostics, and administrative capacity to ensure alignment with demand
Work with the General Manager on operational implementation of new services, clinics, and pathways
With the Administrative Team Lead, ensure administrative processes are aligned to service requirements and scaled appropriately
Coordinate cross-functional activity across consultants, diagnostics, administration, and hospital services to ensure aligned capacity and seamless patient pathways
Ensure alignment between clinical activity, coding, billing, and income through structured reconciliation and month-end processes

What we offer

Competitive salary
Pension
Sports and Social club
Employee Assistance Programme

Fulltime

Centre Manager - Language Centre In Kl

As the Centre Director, you will report to the Director of Operations and hold f...

Location

Malaysia , Kuala Lumpur

Salary:

7000.00 - 9000.00 RM / Month

Randstad

Expiration Date

June 25, 2026

Requirements

Bachelor's degree (BA/BS)
At least 3 years of experience managing an education centre (preferably EFL programme) with full supervisory responsibilities
Significant cross-cultural or international experience is a strong advantage

Job Responsibility

Operational leadership: managing daily operations, fiscal management, budgeting, and ensuring facility funds and property are secured
Academic quality & student services: overseeing curriculum quality and coordinating student services from counseling to activities and reports
Growth & business development: developing annual business plans and executing sales presentations to corporate clients to ensure full capacity
Team management: supervising hiring, training, and performance evaluation of all staff
Stakeholder relations: maintaining relationships with government agencies, landlords, and partner institutions

Fulltime

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Local Service Manager - Adult Service - Supported Living

A well-established supported housing provider is seeking an experienced Local Se...

Location

United Kingdom , Bath

Salary:

40904.00 - 43057.00 GBP / Year

Compass Associates

Expiration Date

Until further notice

Requirements

Proven experience as a Manager or Local Service Manager within mental health or wider social care services
Level 5 Diploma (or equivalent) in Health and Social Care management, or a clear commitment and eligibility to achieve this qualification
Solid track record of successfully managing regulated services in line with quality standards, safeguarding requirements, and regulatory expectations
Excellent communication and interpersonal skills to build and maintain strong relationships with staff teams, senior managers, regional leaders, and external professionals
Strong organisational and problem-solving abilities, coupled with the resilience required to balance competing priorities across three services in a fast-paced environment

Job Responsibility

Providing clear operational oversight and leadership, ensuring high-quality, person-centred support that meets the diverse needs of all service users
Working closely with the Area Service Manager to ensure all service delivery meets standards, regulatory requirements, internal quality frameworks, and contractual obligations
Leading, supporting, and developing staff teams, fostering a positive, stable, and communicative culture that promotes retention and professional growth
Planning, coordinating, and implementing service enhancements, drawing on best practice to maintain well-run, safe, and fully compliant services
Acting as the primary on-site contact for the service, building robust relationships with internal colleagues, external partners, and representing the organisation professionally
Working primarily on-site and participating in a shared on-call rota (currently approximately 1 in 12)

What we offer

Structured support from a collaborative and supportive leadership structure
Opportunity to lead and shape a niche mental health supported living service
Access to a structured induction, fully funded qualifications such as the Level 5 Diploma, and wider learning and development opportunities
Clear progression routes within a respected, charity-based provider
Flexibility around core hours

Fulltime

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Service Centre Manager

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