Service Centre Manager Job at Morson Talent (Bedford)

Services Manager

The Services Manager plays a critical role in leading all technical services del...

Location

Australia

Salary:

Not provided

Hickory

Expiration Date

Until further notice

Requirements

Possess tertiary qualifications in Building and Construction, Engineering or a related discipline
Demonstrated prior experience in Data Centre construction
Exhibit excellent communication and adept relationship management skills
Display outstanding attention to detail, effective time management, and organizational abilities
Be assertive yet diplomatic in holding stakeholders accountable, particularly in matters of time, cost, safety, and quality
Lead by example and inspire and mentor direct reports
Show the capability to work independently and take initiative when necessary
Ability to effectively collaborate within a team and contribute as required
Proficiency in developing conceptual designs and coordinating them with relevant parties
Skillful in prioritizing tasks to meet project needs

Job Responsibility

Management of the early services design process from pre-planning through to construction
Provide guidance and advice on design implications during pre-construction phase and on build feasibility issues
Provide advice on value management and project specifications
Assist in tendering and subcontracting main services trades, including detailed input into subcontract scope, scope gaps, all opportunities and risks
Develop and implement detailed programs of work for all Services disciplines
Assist in procurement of all long lead time equipment from early procurement to management of delivery and install on site, including attendance at factory witness testing if required
Manage trade packages for all Services disciplines from start to finish where necessary
Lead a services team in all disciplines by example, motivate and mentor direct reports
Appropriately delegate tasks to direct reports and ensure that relevant information is communicated enabling them to effectively carry out their functions
Assist with the services coordination between mechanical, electrical, hydraulic, fire, security, and controls disciplines

What we offer

Work-Life Balance: Enjoy a balanced work-life schedule with a standard 5-day work week
Novated Leases: Take advantage of novated leasing options to maximize your salary and enjoy tax savings on vehicle expenses
Family-Friendly Policies: Receive paid parental leave to support your family needs
Employee Wellbeing: Access our Employee Assistance Program (EAP) for valuable support and resources
Diverse Opportunities: Gain exposure to a wide range of roles and industry leaders in our leading market company

Fulltime

WFM Service Delivery Manager

As Workforce Management Service Delivery Manager for our Contact Centre Operatio...

Location

Switzerland , Bern

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Experience in an insurance services call/contact centre
Minimum 3+ years experience in Workforce Management
Proven management and leadership experience
Ability to work in a fast-paced environment and adapt to changing priorities
Proficiency in Microsoft Office products (Excel, Word, PowerPoint)
Strong knowledge of telephony/call routing and workforce management platforms (CC Math / Verint advantageous)
Understanding of cross-business workforce management practices
Experience leading or supporting project initiatives
Excellent communication skills
Experience in business analysis, reporting, problem identification, resolution, and root cause analysis

Job Responsibility

Lead and manage a team of scheduling and intra-day analysts, fostering a collaborative and high-performance culture
Develop strategies and processes to build a self-sufficient tactical workforce management function that collaborates effectively with partners and stakeholders
Regularly review and update delivery plans, making recommendations to strategic planning function and senior leadership for effective execution in operations
Serve as the primary point of contact for short term/real-time operational issues, communicating with functional leads and other stakeholders to resolve issues promptly
Oversee workforce management functions, coordinating process improvement and business functions to support the overall business strategy
Foster a culture of continuous improvement by evaluating processes, identifying areas for enhancement, and implementing innovative solutions
Foster a development culture that mutually meets the business requirements and individual career goals
Oversee procedure and policy documentation, including real-time playbook documentation
Perform additional duties as assigned to support the contact centre’s objectives

What we offer

Large variety of courses and targeted development programs
International mobility and career progression
Work Well programs for health and wellbeing
Flexibility in planning and arranging for a better work-life balance

Fulltime

Centre Manager

As a Centre Manager, you will play a pivotal role in the success of the organisa...

Location

United Kingdom , Canterbury

Salary:

32000.00 - 34000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a Customer facing role
Excellent Administrative skills
Strong understanding of Health and Safety
Positive and proactive attitude
Ability to build strong relationships
Ability to handle challenges and fast-changing situations
Attention to detail and a proactive approach
Self-motivated and problem-solving mindset

Job Responsibility

Develop and maintain effective relationships with Tenants, Partners, Contractors, and Suppliers
Proactively monitor and manage Customer satisfaction
Promptly resolve any Customer issues and/or complaints
Maintain a strong focus on health and safety, ensuring safe usage within the building
Line manage the Head Receptionist and Handyman
Ensure all vacant units are in a ready-to-show condition
Achieve lettings to meet sales and profitability objectives
Provide timely reporting to the Property Manager
Understand the Centre's financial goals and objectives
Minimise controllable expenses

What we offer

25 days annual leave + Bank holidays
Private pension
24-hour support line
Dog-friendly office
Own parking space

Fulltime

Business Centre Manager

Are you a dynamic and driven professional looking to make a significant impact i...

Location

United Kingdom , Basingstoke

Salary:

35000.00 - 38000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent Communication: Strong verbal and written communication skills are essential for effective sales and negotiations
Customer Service: Exceptional customer service skills are vital for building and maintaining positive relationships with customers
Relationship Building: Develop and nurture long-term relationships with customers through networking and ongoing support
Time Management: Efficient time management is crucial to meet deadlines and handle operational challenges effectively
Character: We seek an enthusiastic, professional self-starter with strong business acumen and a driven mentality to achieve exceptional standards

Job Responsibility

Manage the daily operations of the site, ensuring seamless sales and operational processes
Achieve and exceed commercial targets and key performance metrics, including driving revenue and managing expenditure
Conduct regular site audits and daily inspections to maintain high standards and compliance with company policies
Ensure timely completion of all renewals and manage arrears effectively
Foster collaborative relationships with stakeholders, including partners, brokers, and local authorities, to drive new business opportunities
Adhere to Health & Safety procedures, ensuring legislative compliance and best practises are upheld
Supervise maintenance, reception, and administrative staff, ensuring smooth operations
Prepare monthly invoicing, billing, and cost analysis to support financial objectives
Perform any other duties as reasonably required by your line manager to support the business

What we offer

Opportunity to shape the customer experience while driving business success
Office conveniently located just a 6-minute walk from Basingstoke train station, with nearby parking available

Fulltime

Business Centre Manager

Our client is seeking a Business Centre Manager to oversee their Basingstoke sit...

Location

United Kingdom , Basingstoke

Salary:

35000.00 - 38000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Excellent Communication: Strong verbal and written communication skills are essential for effective sales and negotiations
Customer Service: Exceptional customer service skills are vital for building and maintaining positive relationships with customers
Relationship Building: Develop and nurture long-term relationships with customers through networking and ongoing support
Time Management: Efficient time management is crucial to meet deadlines and handle operational challenges effectively
Character: We seek an enthusiastic, professional self-starter with strong business acumen and a driven mentality to achieve exceptional standards

Job Responsibility

Manage the daily operations of the site, ensuring seamless sales and operational processes
Achieve and exceed commercial targets and key performance metrics, including driving revenue and managing expenditure
Conduct regular site audits and daily inspections to maintain high standards and compliance with company policies
Ensure timely completion of all renewals and manage arrears effectively
Foster collaborative relationships with stakeholders, including partners, brokers, and local authorities, to drive new business opportunities
Adhere to Health & Safety procedures, ensuring legislative compliance and best practises are upheld
Supervise maintenance, reception, and administrative staff, ensuring smooth operations
Prepare monthly invoicing, billing, and cost analysis to support financial objectives
Perform any other duties as reasonably required by your line manager to support the business

What we offer

The office is conveniently located just a 6-minute walk from Basingstoke train station, with nearby parking available, making your commute easier

Fulltime

Service & Sales Manager

Our client is looking to recruit a dynamic and motivated Service & Sales Manager...

Location

United Kingdom , Ashford

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Solid experience in the operational running of a business centre or a similar environment
Previous experience in office management is preferred
Strong networking skills and the ability to maximise revenue opportunities
Effective leadership and team management capabilities
Excellent communication and negotiation skills

Job Responsibility

Develop and maintain relationships with brokers and commercial agents to generate interest and secure new clients
Drive sales by promoting available spaces and negotiating commercial terms
Maximise revenue by attracting new clients while ensuring the retention of existing ones
Identify potential local occupiers and develop corporate account contacts
Implement strategic marketing initiatives to promote the centre and its facilities
Utilise social media platforms creatively and professionally to enhance the centre's online presence
Manage the financial performance of the centre, including billing, revenue collection, and financial reporting
Monitor and manage aged debtors effectively
Identify areas for additional revenue generation and present revenue plans as required
Ensure the centre operates within the agreed annual budget

What we offer

25 days annual leave
free parking
private health care
life assurance
free annual eye test
discretionary annual bonus

Fulltime

Manager – Disability Services

Exciting leadership opportunity to join a high performing and passionate team. T...

Location

Australia , Sydney Metro

Salary:

Not provided

CRT Program

Expiration Date

Until further notice

Requirements

Tertiary level qualifications (Disability/Nursing/Allied Health) or other discipline relevant to community or human services or extensive relevant experience
Excellent communication skills
Demonstrated business acumen including financial management and budgeting
Demonstrated understanding of and commitment to delivery of a person-centred service
NDIS Worker Screening check completed prior to commencement of employment

Job Responsibility

Provide strategic advice, and leadership of services, maximising efficiency and effective use of resource, while seeking and developing new growth opportunities
Maintain a comprehensive knowledge of the disability sector, the NDIS the NDIA and the Quality and Safeguarding Commission requirements for registered service providers
Have responsibility for the oversight of service delivery, accountability for program outcomes and responsibility for the management and outputs of employees within the Disability Service Unit

What we offer

Generous salary sacrifice arrangements
Optional RDO arrangements
Additional company Perks’ through Perk box
Become part of our community focused culture
We actively promote a healthy work-life balance
We encourage and support ongoing professional and personal development

Fulltime

Assistant Business Centre Manager

Our organisation, situated in the heart of Basingstoke just a short 6-minute wal...

Location

United Kingdom , Basingstoke

Salary:

30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

An enthusiastic and positive individual ready to excel in their career
Highly organised with exceptional time management skills and the ability to work under pressure
Proficient in IT, with a solid understanding of Microsoft Word, Outlook, Excel, and various software systems
A professional appearance and commitment to a smart dress code that reflects our company values
A proactive communicator who listens actively and responds to client needs
Someone who makes fair, consistent, and objective judgments while considering the impact of actions on the wider community

Job Responsibility

Greet visitors with warmth and professionalism, creating a positive first impression
Communicate effectively with clients and the Centre team to ensure smooth operations
Assist the Centre Manager in driving sales through property viewings and follow-ups
Manage IT setups for clients, troubleshooting issues with support from our external IT team
Maintain stock levels of consumables like stationery and refreshments
Ensure the cleanliness of the building meets our high company standards by liaising with cleaning staff
Support billing and invoicing processes to ensure clients receive prompt and accurate billing
Keep the office organised with general administration tasks
Monitor maintenance issues, keeping the Centre Manager and clients informed
Assist in implementing and adhering to all Health and Safety policies

What we offer

Opportunities for professional growth and development
A lively and supportive work environment that values teamwork and innovation

Fulltime

Service Centre Manager

Morson Talent

Location:
United Kingdom , Bedford

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 01, 2026

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Location:United Kingdom , Bedford

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