Service Center Coordinator Job at Robert Half (Davenport)

Customer Service Coordinator

Allianz Partners Thailand is seeking a Customer Service Coordinator to join our ...

Location

Thailand , Bangkok

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Strong communication skills in Thai (spoken and written) and good proficiency in English
Exceptional customer service skills with the ability to manage inquiries, concerns, and provide timely resolutions
Previous experience in call centers, customer service, or supervisory roles, particularly within the automotive industry, is a plus
Ability to remain composed and professional under pressure, especially in busy or challenging situations
New graduated are welcome

Job Responsibility

Provide comprehensive product and service information to customers in the automotive industry, addressing their inquiries and resolving issues efficiently
Engage potential customers by answering questions, offering advice, and suggesting additional relevant automotive products and services
Open and maintain customer accounts, ensuring accurate records and up-to-date information
Resolve customer complaints by identifying issues, providing effective solutions, and following up to ensure satisfaction
Maintain the highest level of service, professionalism, and product knowledge in all customer interactions

What we offer

Large variety of courses and targeted development programs
International mobility and career progression are encouraged
Work Well programs for health and wellbeing
Flexibility in planning and arranging for a better work-life balance

Fulltime

Assistant Guest Service Center Manager

The Assistant Guest Service Center Manager at The Ritz-Carlton Bali will ensure ...

Location

Indonesia , Bali

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor's degree from accredited university or college
At least 2 years of related work experience
Less than 1-year supervisory experience

Job Responsibility

Coordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly
Process guest check-ins, check-outs, room assignments, reservations, and cancellations
Block rooms
activate keys
Set up guest accounts
verify/adjust billing
secure payment
Operate telephone switchboard station
assist with all calls/requests
relay messages

What we offer

Chance to be proud of the work you do and who you work with
Opportunity to join a portfolio of brands with Marriott International
Empowerment to be creative, thoughtful, and compassionate
Inclusive, people-first culture
Commitment to non-discrimination on any protected basis

Fulltime

Geriatric Support Services Coordinator

Are you seeking a Case Management position? Come work for Springwell and help ol...

Location

United States , Waltham

Salary:

28.21 USD / Hour

Springwell, Inc.

Expiration Date

Until further notice

Requirements

Bachelor's Degree or higher
Applicants without a Bachelor's Degree may be considered if: The applicant has an Associate's Degree and at least 3 years' experience working with elders or providing case management services
OR The applicant has completed at least 50% of coursework required for a Bachelor's Degree and agrees to complete the remaining coursework within a 3-year period
A strong desire to work with seniors and individuals with disabilities
Excellent organizational skills and the ability to manage constant change with a positive attitude
Experience working with computers, entering data, and running reports
Applicant must have a reliable car, current driver's license, and safe driving record

Job Responsibility

Work collaboratively as part of an interdisciplinary team that provides in-home services to older adults and individuals with disabilities
Make home visits, conduct comprehensive assessments, and participate in the development of person-centered care plans

What we offer

3 weeks of vacation in first year
Birthday off
13 paid holidays
3 paid personal days
15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
Health & dental insurance with employer contribution
Life and long-term disability insurance at no cost to employee
Flexible Spending Plan
Employee Assistance Plan
401K Retirement Savings Plan w/ employer contribution

Fulltime

Coordinator of Student Accessibility Services

Serves as the main service provider for students with disabilities, coordinates ...

Location

United States , Tiffin

Salary:

Not provided

Heidelberg University

Expiration Date

Until further notice

Requirements

Master’s degree in counseling, rehabilitation counseling, special education or related field
Knowledge of applicable laws and regulations
medical, mental health, learning disabilities, their functional limitations and appropriate accommodations
professional resources, including industry best practices
Experience with adaptive software and assistive technology
Excellent verbal and written communication skills and demonstrated problem-solving and dispute resolution including effective mediation skills
Strong organizational skills and expertise in planning, implementing, and evaluating student service/accommodation program in an academic environment
Ability to work both independently as well as cooperatively in a team setting
Exceptional self-motivation, integrity, and creativity
Ability to manage multiple tasks and adhere to strict deadlines

Job Responsibility

Determine student eligibility for services based on documentation regarding academic, classroom, housing, dining, and campus life accommodations
Conduct intake interviews, advise, and orient students on accessing appropriate support services
Responsible for the development and implementation of policies and procedures to ensure equal access for students with disabilities in compliance with Section 504 of the Rehabilitation Act and ADA Laws
Support students in resolving disability and accessibility related issues that may be a barrier to academic success
refer students to appropriate campus and community resources
Oversee testing services for students with disabilities, including scheduling appointments, collecting confidential tests from instructors, proctoring tests, and monitoring the testing center
Provide training to faculty/staff on developing accessible learning environments
Provide resources, information and advice for faculty working with students with disabilities in order to assist with assessment, curriculum development, and the adoption of Universal Design principles
Assess the effectiveness of disability program services and activities and implement improvements based on assessment data
Develop and revise policies and procedures as appropriate

Fulltime

Fulfillment Center People Operations Coordinator

The Fulfillment Center People Operations Coordinator is a critical team member r...

Location

United States , Commercial Point, OH

Salary:

35.00 USD / Hour

Babylist

Expiration Date

Until further notice

Requirements

Flexible and Adaptable: Open to occasionally coming in on other shifts as needed and comfortable navigating periods of undefined processes
Detail-Oriented: Exceptional attention to detail to maintain accurate employee data and documentation
Organized: Fail-proof organizational system and can manage multiple tasks simultaneously
Tech-Savvy: Comfortable using and learning HR systems and tools, and troubleshooting technical issues
Proficient in HRIS systems (Paylocity a plus), Google Drive, and office technology
Resourceful: Have a “figure it out” mindset
Feedback-Driven: Open to giving and receiving feedback
Discrete: Handle sensitive employee data with the utmost confidentiality
HR Expertise: 2–5 years of administrative HR experience
Solid understanding of compliance requirements (such as I-9s, E-Verify, and EAD tracking), basic OH and federal labor laws, and how employer benefit plans work

Job Responsibility

Prepare onboarding: Launch system packets, send welcome emails, facilitate Day 1 orientation, and ensure smooth pre-hire and new-hire experiences
coordinate with IT and staffing agencies as needed
Support employee lifecycle: Manage processes from onboarding and orientations to promotions, pay changes, separations, and offboarding
Serve employees: Act as the first point of contact for employee questions, providing timely, bilingual (English/Spanish) support on benefits, systems, policies, and other people-related questions, escalating when needed
Manage helpdesk: Oversee service tickets, troubleshooting, garnishments, canned responses, and process improvements
Launch communications: Manage employee updates and newsletters via the Community platform
Coordinate experiences: Plan celebrations, distribute swag, and update bulletin boards to strengthen employee engagement
Partner with vendors: Work with Marketplace, Cintas, and other vendors to support operational needs as needed
Distribute resources: Print and share welcome packets, benefit flyers, and employee materials
Audit data: Ensure accuracy and integrity of employee records across systems with monthly data checks

What we offer

Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Competitive salary with equity and bonus opportunities

Fulltime

Support Coordinator

The Support Coordinator is responsible for assisting the care//case managers wit...

Location

United States

Salary:

40200.00 - 54570.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

High School diploma or GED from an accredited institution
Prior experience in a customer service environment
Working experience in a fast-paced environment

Job Responsibility

Provides excellent quality customer service to our members and//or providers relating to authorization updates, questions//issues such as coordinating care, DME outreach, scheduling appointments, and screen assessments to identify risk factors which need closer intervention
Handles calls to and from providers regarding authorizations, referrals, visits, tests, and faxed care plans
Manage requests from members, providers, call centers and care management teams regarding initial authorizations, authorization updates and//or corrections
Complete member and provider notification calls
Escalates calls to appropriate departments which may include but is not limited to inbound//outbound calls on behalf of Care Managers
Manages a large volume of tasks and caseloads from multiple queues
Meets//Exceeds all performance, quality and productivity measures
Builds sustainable relationships of trust through open and interactive communication with internal and external customers
Documents accurate member information in compliance with our internal procedures
Follows established policies and procedures to ensure member and provider issues are addressed timely and accurately

What we offer

medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions

Fulltime

Operations Coordinator

We are offering a long-term contract employment opportunity for an Operations Co...

Location

United States , Eden Prairie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in Customer Service and Call Center Customer Service
Excellent Communication skills, both written and verbal
Familiarity with Office Functions and Operations
Knowledge of company Procedures and ability to Schedule Appointments
Experience with Invoice creation and Payment Processing
Ability to ensure Quality in all tasks and understand Logistics
Proficiency in Shipping Functions
Excellent Time Management skills and the ability to Execute tasks efficiently
Proficiency in Microsoft Office Suites
Understanding and adherence to Company Policy

Job Responsibility

Efficiently handle customer credit applications and maintain accurate records
Respond to customer and carrier requests through task boards and assigned email accounts
Update financials and execute non-standardized activities related to carrier payments
Schedule appointments and track shipments, ensuring quality and efficiency at all times
Monitor customer accounts and take appropriate action when necessary
Validate load data in systems according to standards
Execute tasks such as creating orders, activating shipments, building and assigning loads
Manage events utilizing knowledge gained through Standard Operation Procedures (SOPs) and experience
Ensure customer satisfaction by following through on requests and escalating when necessary
Demonstrate strong time management and prioritization skills in all tasks

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Screening Coordinator

Clinical Trial Media is seeking a Screening Coordinator who is passionate about ...

Location

United States , Hauppauge

Salary:

Not provided

Clinical Trial Media

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
One-year prior contact center experience preferred
Possess a can-do attitude, a mission-driven work ethic, and an entrepreneurial-minded attitude are keys to finding success
Accountable and results driven, and a ‘sales-mindedness’ professional demeanor
Ability to listen and react with compassion – all while staying within the appropriate and approved program parameters
Hunger, determination, result and detail orientation, and excellent time management skills
Being able to multi-task across communications platforms and technical platforms simultaneously
Being able to manage large volumes of varied communications in a timed manner with daily completion goals
Receptive to constructive feedback and flexible in adapting to change
Tech savvy and willingness to learn

Job Responsibility

Initiate outbound phone calls to potential clinical trial patients and warm transfer those that are reached to the Nurse Coordinators in the Contact Center. Follow processes to disposition the outbound call appropriately when unable to reach the potential patient
Initiate outreach outside of the phone system through email, text message, and future channels in an effort to engage potential patients to call us to initiate our screening process
Utilize approved scripting and possess the ability to display soft skills to encourage potential patients to speak with a Nurse Coordinator
Provide exceptional customer service by interacting with potential patients, while diligently coordinating secondary screening appointments on behalf of nurse recruitment team
Carefully track, revise, and document the progress of execution of communications plans, with the goal of providing resolution for each potential study candidate
Ongoingly provide leadership with useful feedback and mitigation strategies for platform and/or process improvements. Recommend changes to processes to continuously improve and increase potential patient reach rate
Utilize multiple software systems simultaneously to initiate and document the outcome of each interaction
Ability to learn new systems and tools quickly
Ability to meet productivity and quality standards within 90 days of start date
Other duties as assigned

Service Center Coordinator

Robert Half

Location:
United States , Davenport

Category:
Office Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 26, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Service Center Coordinator

Robert Half

Location:United States , Davenport

Category:Office Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 26, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Service Center Coordinator

Customer Service Coordinator

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Location:
United States , Davenport

Category:
Office Administration

Contract Type:
Not provided

Job Posted:
January 26, 2026