CrawlJobs Logo

Service + Billing Administrator

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Schenectady

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Our client in Schenectady, NY is seeking a detail-oriented and proactive Service + Billing Administrator to support their Service Department. This temp-to-hire role plays a critical part in coordinating service operations, billing, customer communication, and administrative processes. The ideal candidate will serve as a key liaison between service technicians, office staff, accounting, and customers while ensuring accurate records and smooth day-to-day service workflows.

Job Responsibility:

  • Process purchase orders and service billings accurately and timely
  • Coordinate closely with the Service Director regarding active and ongoing jobs
  • Follow up directly with customers regarding outstanding accounts receivable balances
  • Collaborate with accounting staff on vendor invoices related to service operations
  • Serve as the primary liaison between service technicians and office/administrative staff
  • Assist with monthly sales tax filings related to service activity
  • Review weekly service payroll for accuracy prior to HR processing
  • Draft preventative maintenance agreements and small job proposals
  • Assist with quote creation for both existing and prospective customers
  • Track preventative maintenance due dates and coordinate scheduling with technicians
  • Perform daily, weekly, and monthly maintenance of service records and documentation

Requirements:

  • Prior experience in service administration, billing, or office coordination preferred
  • Strong communication skills with the ability to interact professionally with customers and internal teams
  • High attention to detail and strong organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with accounting or service management systems preferred
  • Experience with Sage 300 CRE is a plus

Nice to have:

Experience with Sage 300 CRE is a plus

What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training

Additional Information:

Job Posted:
January 12, 2026

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Service + Billing Administrator

Billing Administrator

Office Angels are representing an exciting recruitment firm in the heart of the ...
Location
Location
United Kingdom , City of London
Salary
Salary:
13.85 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in billing or a similar administrative role
  • Strong attention to detail and organisational skills
  • Excellent communication and interpersonal abilities
  • Proficiency in Microsoft Office Suite
  • Ability to work independently and as part of a team
Job Responsibility
Job Responsibility
  • Managing and processing invoices
  • Handling billing queries and discrepancies
  • Maintaining accurate financial records
  • Collaborating with various departments to ensure smooth billing operations
  • Providing exceptional customer service to clients
What we offer
What we offer
  • Extremely competitive hourly rate
  • Hybrid working schedule giving you flexibility within your working week
  • Opportunity to work with a vibrant and supportive team
  • Career growth and development within the company
  • Access to Office Angels Boost benefits, including Wellbeing support, Exclusive discounts and offers, Learning and development opportunities and more
  • Fulltime
Read More
Arrow Right

Service Administrator

Our client is looking for a Service Administrator to join their team. This is an...
Location
Location
United Kingdom , Aylesford
Salary
Salary:
27000.00 - 29000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a Customer Service/Administration role
  • Excellent communication and interpersonal skills, customer satisfaction is key
  • A proactive approach to identifying client needs and offering innovative solutions
  • A team player who thrives in a collaborative environment
Job Responsibility
Job Responsibility
  • Handle customer relationship management, ensuring excellent service and communication
  • Coordinate emergency call-outs and maintenance requests
  • Oversee a high level of jobs from start to finish
  • Manage billing processes accurately and efficiently
  • Liaise with internal teams and external stakeholders to keep accounts up to date
What we offer
What we offer
  • Weekly Pay
  • Up to 28 days annual leave
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
  • Fulltime
Read More
Arrow Right

Service Administrator

We are seeking a dedicated Service Administrator to join our clients industry le...
Location
Location
United Kingdom , Swanley
Salary
Salary:
26000.00 GBP / Month
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A proactive and organised individual who thrives in a fast-paced environment
  • Strong communication skills and a customer-oriented mindset
  • Experience in service administration or a related field is a plus, but a willingness to learn is key
Job Responsibility
Job Responsibility
  • Schedule and dispatch technicians
  • Monitor service calls to ensure timely responses to customer inquiries
  • Maintain accurate records
  • Prepare and file reports on service activities and customer feedback
  • Serve as the primary point of contact for customers regarding service inquiries and scheduling
  • Track inventory levels of parts and supplies
  • Coordinate with suppliers to order necessary materials and equipment
  • Prepare invoices for services rendered and assist with billing inquiries
  • Collaborate with technical staff to troubleshoot issues and provide solutions
  • Ensure compliance with safety regulations and company policies in all service operations
What we offer
What we offer
  • Weekly Pay
  • Up to 28 days annual leave
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
  • Fulltime
Read More
Arrow Right

Service Administrator

We are seeking a dedicated Service Administrator to join our clients industry le...
Location
Location
United Kingdom , Swanley
Salary
Salary:
26000.00 GBP / Month
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A proactive and organised individual who thrives in a fast-paced environment
  • strong communication skills and a customer-oriented mindset
  • experience in service administration or a related field is a plus, but a willingness to learn is key
Job Responsibility
Job Responsibility
  • Schedule and dispatch technicians
  • monitor service calls to ensure timely responses to customer inquiries
  • maintain accurate records
  • prepare and file reports on service activities and customer feedback
  • serve as the primary point of contact for customers regarding service inquiries and scheduling
  • track inventory levels of parts and supplies
  • coordinate with suppliers to order necessary materials and equipment
  • prepare invoices for services rendered and assist with billing inquiries
  • collaborate with technical staff to troubleshoot issues and provide solutions
  • ensure compliance with safety regulations and company policies in all service operations
What we offer
What we offer
  • Weekly pay
  • up to 28 days annual leave
  • access to free eyecare vouchers
  • Temp of the Month awards
  • timesheets can be completed on mobile devices
  • perks at work
  • discount schemes
  • access to well-being platforms
  • Fulltime
Read More
Arrow Right

Billing Operations Specialist

This role is ideal for individuals who are passionate about customer service, ex...
Location
Location
United States
Salary
Salary:
23.51 - 27.00 USD / Hour
findoctave.com Logo
Octave
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 year experience working in healthcare administration (e.g. front office, insurance or patient billing, medical claims & coding, insurance verification, in-network and out-of-network payers, etc.)
  • Google Suite & Apple MacBook experience preferred
  • Demonstrated expertise in customer service
  • Proficient in written communication, live chat, and phone support
  • Exceptional attention to detail
  • Superior written and verbal communication skills
  • High proficiency in multitasking across various systems
  • Adept at managing high volume of incoming client phone calls related to billing and explanations of benefits
  • Willingness to undertake tasks beyond the defined role
  • Ability to handle delicate or sensitive situations with discretion and care
Job Responsibility
Job Responsibility
  • Managing a daily high volume of incoming phone calls, live chat, and emails to resolve patient billing inquiries
  • Complete high volume of verification of benefits daily to ensure timely cost of care communication to patients
  • Organizes and conveys information clearly and concisely through timely, warm, and precise communication with clients, clinicians, and other Octave employees
  • Efficiently works across various platforms to perform eligibility checks, generate invoices/super bills, process and post payments daily, submit insurance claims, and respond to clients’ billing inquiries
  • Efficiently utilizes multiple software systems to perform eligibility checks, generate superbills, process and post payments, submit insurance claims, respond to patient billing inquiries, and alert management of potential concerns
  • Adheres to standard operating procedures to guarantee information is complete, accurate, clear, and concise
  • Performs follow-up actions to ensure work quality, task completion, and alignment with individual and department goals
  • Communicates effectively with health plans to obtain necessary information and resolve issues
  • Handles incoming client inquiries efficiently, ensuring timely responses and applying specialized knowledge for successful resolution
  • Actively seeks innovative ways to streamline processes and enhance efficiency as Octave grows
What we offer
What we offer
  • Company sponsored life insurance, disability and AD&D plans
  • Voluntary benefits such as 401k retirement, medical, dental, vision, FSA, HSA, dependent care and commuter/parking options
  • Generous Paid Time Off
  • Paid parental leave benefits
  • Fulltime
Read More
Arrow Right

Account Administrator

Are you experienced in billing, detail oriented and an excel whizz? If so, we ha...
Location
Location
United Kingdom , Bournemouth
Salary
Salary:
25000.00 - 28000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in billing or customer service
  • Confident using Excel and working with data
  • Familiar with Xero
  • Great attention to detail and communication skills
  • A positive, can-do attitude
Job Responsibility
Job Responsibility
  • Help customers with billing questions in a clear and friendly way
  • Solve billing issues from start to finish
  • Set up new contracts and upgrades in our billing system
  • Make sure all charges are correct and easy to understand
  • Explain bills to customers in a simple, reassuring way
  • Set up and manage Direct Debits
  • Help with missed payments in a professional, helpful manner
What we offer
What we offer
  • Early finish Fridays
  • Social outings
  • Summer parties
  • Your birthday off
  • Monthly team awards
  • Fulltime
Read More
Arrow Right

Test Center Administrator

We are in search of a Test Center Administrator to join our team in Columbia, So...
Location
Location
United States , Columbia
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Microsoft Excel is required
  • Demonstrated ability in using Microsoft Office Suites
  • Familiarity with Microsoft Outlook is essential
  • Skilled in Microsoft Word usage
  • Experience in handling office functions efficiently
  • Knowledge of 'About Time' software is advantageous
  • Capable of managing billing functions
  • Experienced in performing clerical duties
  • Able to handle correspondence professionally
  • Exceptional customer service skills are necessary
Job Responsibility
Job Responsibility
  • Administering and monitoring examinations to prevent academic dishonesty
  • Checking identification documents of test takers to verify their identities
  • Conducting regular walk-throughs of the test room to ensure compliance with rules
  • Carrying out reception duties and managing inquiries effectively
  • Writing and submitting detailed reports on each testing session
  • Utilizing Microsoft Office Suites, including Excel, Word, and Outlook for administrative tasks
  • Performing clerical duties and maintaining an organized workspace
  • Handling correspondence related to the test center
  • Providing excellent customer service and resolving any issues promptly
  • Managing billing functions efficiently using the 'About Time' system
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • eligibility to enroll in company 401(k) plan
  • Fulltime
Read More
Arrow Right

Business Administration Trainee

Engage Electrics is offering a full time (Mon-Fri) Business Administration Train...
Location
Location
Australia , Albury
Salary
Salary:
Not provided
engage-electrics.com.au Logo
Engage Electrics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An eagerness to grow in both the role and the company
  • Great communication and customer service skills
  • A positive, client focused attitude
  • The ability to demonstrate honesty and willingness to learn
  • Ability to work independently and as a part of a team
  • Neat and tidy presentation
Job Responsibility
Job Responsibility
  • Greeting clients, answering and redirecting incoming phone enquires
  • Assist with marketing and social media
  • Distribution of incoming and outgoing correspondence
  • Preparing documentation
  • Provide client service by answering basic enquiries
  • Process invoices and bills
  • Manage accounts
  • Assist in general administrative duties
What we offer
What we offer
  • Gain a Cert III in Business Administration
  • Opportunity to continue in the role or undertake further training at the completion of your 12 month traineeship
  • Fulltime
Read More
Arrow Right