Service Biller

• Prepare and finalize service invoices for multiple automotive dealerships, ensuring accuracy in billing for labor, parts, and warranty claims
• Review warranty labor costs in line with manufacturer guidelines, verifying repair details for compliance and redundancy
• Monitor cost controls, including technician labor, factory incentives, dealer specials, and discounts, adhering to dealership and manufacturer regulations
• Communicate regularly with service management, advisors, and technicians to ensure alignment with dealer and manufacturer policies
• Access and manage computer files, compiling reports as needed to support administrative processes
• Maintain a neat appearance and organized work area to uphold company standards
• Ensure timely completion of invoicing tasks while managing shifting priorities and deadlines
• Follow instructions provided by supervisors and collaborate effectively with team members
• Double-check all tickets for accuracy, including hours and spelling, before closing them out
• Provide excellent customer service and maintain a friendly demeanor in interactions with service advisors and other staff

• Minimum of 1 year of experience in an administrative or billing role, preferably within the automotive industry
• Strong communication skills with the ability to interact effectively with team members and management
• Proven ability to thrive in high-pressure environments with multiple moving parts
• Exceptional organizational skills and attention to detail, ensuring accuracy in all work
• Proficiency in using computer systems and compiling reports
• Ability to manage multiple tasks simultaneously while meeting deadlines
• Friendly and detail-oriented approach when handling inquiries and resolving issues

Familiarity with warranty labor coding and automotive billing processes is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan