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Service BDC Agent

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Group 1 Automotive

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Location:
United States , Danvers

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Contract Type:
Not provided

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Salary:

21.60 - 35.00 USD / Hour

Job Description:

Ira Subaru is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our Service team.

Job Responsibility:

  • Receive inbound service calls
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Develop pipeline of service opportunity leads through networking, cold calling, and referrals
  • Work with service and sales department to increase service traffic
  • Stay up to date on active service specials and ongoing Subaru manufacture recalls
  • Properly inform and advise customers on what to expect with their service appointments
  • Outstanding Customer Service

Requirements:

  • Auto dealership Internet or Business Development Center (BDC) experience is a plus!
  • Superior communication and customer service skills
  • Solid working knowledge of the Internet
  • Maintaining a positive, can-do attitude
  • High School Diploma or equivalent
What we offer:
  • Health Insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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