Service BDC Agent Job at Group 1 Automotive (Danvers)

Service BDC Agent

Honda of Owings Mills is looking for a Service Business Development Center Agent...

Location

United States , Owings Mills

Salary:

16.20 - 18.00 USD / Hour

Group 1 Automotive

Expiration Date

Until further notice

Requirements

Auto dealership Internet or Business Development Center (BDC) experience is a plus
Superior communication and customer service skills
Solid working knowledge of the Internet
Maintaining a positive, can-do attitude
High School Diploma or equivalent

Job Responsibility

Receive inbound service calls
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of service opportunity leads through networking, cold calling, and referrals
Customer Satisfaction follow up calls
Appointment confirmations and reminders
Missed appointment follow up
Declined services follow up
Any additional duties assigned by manager
Stay up to date on active service specials and ongoing Honda manufacture recalls
Properly inform and advise customers on what to expect with their service appointments

What we offer

Market Leading Pay, based on experience, Plus Bonuses
A Great Working Environment with the Latest Equipment
Structured, Self-paced and paid Training Opportunities Leading to Manufacturer and Group 1 Recognition
Health, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Paid Time off
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
Pinnacle Awards Program

Fulltime

Bdc /internet Sales Agent

TOYOTA OF NORTH AUSTIN is part of the fast growing Group 1 Automotive, a leader ...

Location

United States , Austin

Salary:

Not provided

Group 1 Automotive

Expiration Date

Until further notice

Requirements

Auto dealership Internet or Business Development Center (BDC) experience is a plus!
Proven sales experience
Superior communication and customer service skills
Solid working knowledge of the Internet
Maintaining a positive, can-do attitude
High School Diploma or equivalent

Job Responsibility

Receive inbound sales leads (phone, internet) and direct to appropriate contact
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
Work with sales department to develop sales strategies and techniques
Research and stay current in consumer and industry trends
Communicate industry news and trends to management and dealership employees
Outstanding Customer Service

What we offer

Health Insurance
Dental insurance
Vision, Life, Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Fulltime

Bdc /internet sales agent

Group1 KIA OF SOUTH AUSTIN is part of the fast growing Group 1 Automotive, a lea...

Location

United States , Austin

Salary:

Not provided

Group 1 Automotive

Expiration Date

Until further notice

Requirements

Auto dealership Internet or Business Development Center (BDC) experience is a plus!
Proven sales experience
Superior communication and customer service skills
Solid working knowledge of the Internet
Maintaining a positive, can-do attitude
High School Diploma or equivalent
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Job Responsibility

Receive inbound sales leads (phone, internet) and direct to appropriate contact
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
Work with sales department to develop sales strategies and techniques
Research and stay current in consumer and industry trends
Communicate industry news and trends to management and dealership employees
Outstanding Customer Service

What we offer

Health Insurance
Dental insurance
Vision, Life, Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Fulltime

Bdc sales agent

Bob Howard Toyota is part of the fast-growing Group 1 Automotive, a leader in au...

Location

United States , Oklahoma City

Salary:

18.00 USD / Hour

Group 1 Automotive

Expiration Date

Until further notice

Requirements

Can handle high volume sales calls and emails
Strong written and oral communication skills
Auto dealership Internet or Business Development Center (BDC) experience is preferred but not required
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Job Responsibility

Communicate effectively with our customers via Phone, Internet or Text
Respond to customer inquiries immediately
Learn and follow the scripting required by our process
Set appointments for our customers
Study, learn and understand the vehicles and services we offer
Learn and maintain a thorough knowledge of Dealership policies, products and procedures
Establish personal goals that are consistent with the productivity requirements of the Dealership

What we offer

Health, Dental & Vision Insurance
Life & Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Fulltime

Bdc agent

We are seeking a highly organized and proactive Business Development Specialist ...

Location

United States , Southfield

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
2 years or more of customer service experience
Ability to work in a team environment
Excellent verbal and written communication
Comfortable in voice and digital channels
Ability to handle objections and rebuttals while quickly adjusting to customer concerns
Strong technical proficiency with the ability to quickly learn and train others on software scheduling and reporting tools
Self-motivated and capable of managing a diverse daily task list in a fully remote environment
Analytical mindset with the ability to translate data into growth strategies for dealership management

Job Responsibility

Perform outbound calls using dealer-provided customer and recall lists to schedule mobile service appointments
Design and execute text and email marketing campaigns within the mobile service software to generate new service leads
Act as a consultant for dealerships by helping them adjust mobile service offerings, set up automations, and troubleshoot software issues in coordination with the mobile service technical team
Tracking of set and completed appointments to generate performance reports for both internal and dealership management
Analyze results and provide actionable recommendations for increasing mobile service volume
Schedule and lead weekly team meetings with dealership personnel to review outreach strategies, discuss performance metrics, and provide additional software training as needed
Maintain records of dealership meetings and recaps for dealership management and internal tracking
Participate in internal weekly team meetings to align on goals and priorities

Fulltime

New

Iot Process Improvement Expert

To act as a senior process and productivity authority within the 6-month Vodafon...

Location

United Kingdom , London

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Proven experience leading cross functional process improvement in complex, matrixed organisations
Strong background in process improvement, productivity, operational excellence or transformation roles (technology, telecoms, digital or similar environments preferred)
Demonstrable experience translating analysis into real business outcomes and executing on plans, not just recommendations
Clear experience in delivering process mapping, statistical analysis and in supporting continuous improvement and digital transformation
Highly collaborative
able to influence without authority across senior stakeholders
Pragmatic, delivery focused and comfortable working at pace in a pilot environment
Role model of Vodafone behaviours: customer obsessed, innovation hungry, speed, simplicity and trust
Expert knowledge of Lean / Six Sigma / process excellence tools and techniques
Strong analytical capability – able to build clear productivity cases using data and insight

Job Responsibility

Lead end-to-end process diagnostics across 2–3 priority, cross functional IoT value streams (e.g. customer onboarding, order-to-cash, incident resolution, commercial deal flow)
Apply structured productivity and process improvement methodologies (e.g. Lean, Six Sigma, value stream mapping) to identify bottlenecks, duplication, rework and nonvalue adding activity
Quantify productivity opportunities using agreed IoT productivity measures (e.g. time saved, cost-to-serve reduction, handoff reduction, automation potential)
Design and implement practical, test and learn improvements in partnership with business owners (process simplification, RACI and role clarity, automation, AI enablement)
Act as a subject matter expert on process excellence, coaching leaders and teams on productivity thinking and continuous improvement
Partner closely with Technology, Finance, HR, Sales and Operations to ensure solutions are scalable, measurable and sustainable
Track benefits realisation and provide clear, executive ready updates to the IoT Leadership Team
Produce repeatable playbooks, standards and artefacts to enable wider rollout beyond the 6-month programme

Fulltime

New

Shift Supervisor

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Macon

Salary:

16.00 - 23.00 USD / Hour

CVS Health

Expiration Date

June 27, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Home Health Speech Therapist Slp Full Time

Make a Real Difference—One Patient at a Time. Now Hiring: Speech Therapist, Home...

Location

United States , Athens

Salary:

85000.00 - 105000.00 USD / Year

Aveanna Healthcare

Expiration Date

Until further notice

Requirements

Master’s degree in Speech-Language Pathology from an ASHA accredited college/university
Current and unrestricted SLP license to practice in the state of practice
Current CPR certification
One (1) year of recent experience as a Speech Language Pathologist in an acute care setting
Valid CPR, Drivers License and Proof of Automobile Insurance

Job Responsibility

Provide Speech Therapy services as prescribed by the physician
Follow policies and procedures and conforms to all applicable patient care standards, licensure regulations and state laws
Provide a written evaluation defining Speech Therapy needs, goals and expected outcomes in conjunction with referring physician's Plan of Treatment
Provide a written Plan of Care for Speech Therapy goals and outcomes
Maintains the plan of care for assigned patients according to identified Speech Therapy goals and outcomes
Participate in coordination of services (including discharge planning), with health care team, physicians, parent/guardians, nurses, and others
Maintain patient and company confidentiality
Maintain effective communication between staff, health care team members, and family
Serves as a resource consultant for clinical staff
Provide physicians and Aveanna with written evaluation of patient's needs, goals, and progress

What we offer

401(k) with company match
Health, dental, vision, life, and pet insurance
Mileage reimbursement and cell phone allowance
Generous PTO, sick time, and paid holidays
Inclusion Day to celebrate what matters to you
Float Day for extra flexibility and balance
Up to 8 Hours of Paid Volunteer time yearly
No-Cost Employee Assistance Program (EAP) - unlimited mental health telephonic counseling sessions, support with identity left, Will preparation and travel assistance
Robust DEI company program because Inclusion is an Aveanna Core Value
Tuition discounts and reimbursement

Fulltime

Service BDC Agent

Group 1 Automotive

Location:
United States , Danvers

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 20, 2026

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