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Ira Subaru is part of the fast-growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent to our Service team.
Job Responsibility:
Receive inbound service calls
Contact present customers (phone, email) to maintain and improve customer loyalty
Develop pipeline of service opportunity leads through networking, cold calling, and referrals
Work with service and sales department to increase service traffic
Stay up to date on active service specials and ongoing Subaru manufacture recalls
Properly inform and advise customers on what to expect with their service appointments
Outstanding Customer Service
Requirements:
Auto dealership Internet or Business Development Center (BDC) experience is a plus!
Superior communication and customer service skills
Solid working knowledge of the Internet
Maintaining a positive, can-do attitude
High School Diploma or equivalent
What we offer:
Health Insurance
Dental insurance
Vision, Life, Disability insurance
401(k) plan with company match
Paid vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities