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Service Attendant

Mexico, Riviera Maya Employment contract · Job Posted November 15, 2025
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Job Description

Service Attendant position at The Riviera Maya EDITION at Kanai, responsible for maintaining cleanliness and presentation of work areas, following safety procedures, and providing excellent guest service in a luxury hotel environment.

Job Responsibility

  • Complete closing duties including storing reusable goods, breaking down goods, cleaning equipment and areas
  • Set up, stock, and maintain work areas
  • Inspect cleanliness and presentation of all china, glass, and silver
  • Maintain cleanliness of work areas throughout the day
  • Follow company safety and security policies
  • Report accidents, injuries, and unsafe work conditions
  • Ensure uniform and personal appearance are clean and professional
  • Welcome and acknowledge all guests according to company standards
  • Develop and maintain positive working relationships
  • Support team to reach common goals
  • Adhere to quality expectations and standards
  • Read and visually verify information in various formats

Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift, carry, push, pull, and place objects weighing up to 50 pounds
  • Fine motor skills and hand-eye coordination
  • Ability to move over sloping, uneven, or slippery surfaces
  • Ability to move up and down stairs and service ramps
  • Ability to reach overhead and below knees, including bending, twisting, pulling, and stooping

What we offer

  • Equal opportunity employment
  • Diverse and inclusive work environment
  • Global company reach
  • Professional development opportunities

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