This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We’re looking for a proactive Service & Asset Manager to join our Service & Support team. In this key role, you’ll manage daily service workflows, ensure timely resolution of jobs, maintain strong customer relationships, and oversee the full lifecycle of customer assets across the estate.
Job Responsibility:
Coordinate and monitor all service jobs to meet SLA targets
Provide clear reporting on service performance, trends, and activity
Act as a main point of contact for escalations, customer updates, and service calls
Own end‑to‑end resolution of service issues, including complaint handling
Maintain accurate asset records and support lifecycle planning
Drive continuous improvement across service delivery and customer experience
Requirements:
Experience in service delivery (ideally IT, technology, or managed services)
Strong data accuracy and reporting capability
Confident communication and stakeholder management skills
Ability to resolve complex issues and manage multiple priorities effectively
What we offer:
You’ll be part of a supportive, high‑performing team committed to delivering exceptional service
Your work will have a visible impact on customer satisfaction, operational success, and the continuous development of our service offering