Service Architect Jobs

Service Architect

Experis

Location:
United Kingdom, Barrow In Furness

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Service Architect is responsible for designing and defining end-to-end IT service solutions that meet business requirements and align with organizational standards. This role ensures that services are scalable, secure, and deliverable within agreed SLAs, while integrating seamlessly with existing processes and technologies.

Job Responsibility:

Service Design: Develop service architectures that cover infrastructure, applications, and operational processes
Requirements Analysis: Work with stakeholders to capture functional and non-functional requirements for new or modified services
Integration: Ensure new services integrate effectively with existing ITSM processes (e.g., Incident, Problem, Change, and Configuration Management)
Documentation: Produce service design packages, including service models, operational procedures, and support documentation
Governance: Define service standards and ensure compliance with organizational and regulatory requirements
Transition Support: Collaborate with project teams to ensure smooth transition from design to live operation
Continuous Improvement: Identify opportunities to enhance service performance and cost efficiency

Requirements:

Proven experience in service architecture or IT service design roles
Strong understanding of ITIL framework and service management principles
Knowledge of enterprise infrastructure and application landscapes
Ability to create detailed service models and operational documentation
Excellent stakeholder engagement and communication skills
Must hold or be eligible to obtain SC clearance
Ability to work with sensitive and classified information in compliance with government and organizational security policies

Nice to have:

ITIL certification (Foundation or higher)
Experience in large-scale enterprise or government environments
Familiarity with service modeling tools and frameworks

Additional Information:

Job Posted:
December 11, 2025

Work Type:

Hybrid work

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