Service and Support Representative Job at 360 Resourcing Solutions (Dundee)

Service and Support Representative (Technical)

As Service Support Representative (Technical) your role will coordinate excellen...

Location

United Kingdom , Dundee

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

IT qualification
knowledgeable on IP telecoms and data networks
positive experience within a customer service/helpdesk environment
positive, effective and clear communicator
sense of strong team participation
real determination to deliver prompt customer support resolution
comfortable within a fast-paced environment
analytical and methodical
calm and approachable manner

Job Responsibility

Coordinate excellent customer service coordinating the prompt resolution of customer support requests, incidents or tickets
Support a Remote and first fix culture
Escalate tickets when appropriate to the next level of technical support
Log calls, keep customers fully informed, maintain service desk data and customer portals
Undertake remote system fault finding and analysis
Manage routine software updates and roll-outs
Participate in training sessions and share knowledge with team members via maintenance and updating of the knowledge base
Support own and team learning by identifying need for creating and implementing technical documentation and user guides
Take share of customer calls and emails on a rotational shift pattern between 07:00 and 19:00 Monday - Friday
Be available for one in four 'on call' week

What we offer

Opportunity for development
Defined Contribution Company Pension Scheme
32 days paid holiday

Fulltime

Service and sales support representative

The purpose of this role is to maintain and repair all vending, fountain, coffee...

Location

United States , Valentine

Salary:

24.00 USD / Hour

LinPepCo

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
A valid "Class A" commercial driver's license and the ability to operate in Interstate commerce
Must be at least 21 years of age
Mechanical and refrigeration trade school training preferred
Diagnostic/troubleshooting experience preferred
Knowledge of machines and tools, including their designs, uses, repair and maintenance
Basic electrical knowledge
Basic knowledge of tablets
Effective oral and written communication skills
Ability to & experience in moving large pieces of equipment with mechanical aides

Job Responsibility

Diagnose and repair vending, fountain, coffee, ice and refrigeration equipment
Install, remove and relocate vending, fountain and all other dispensing equipment
Account for product and cash from vending machines
Reman and/or prepare equipment for installation
Perform daily handheld close out procedures
Ensure vehicle has appropriate levels of parts inventory and restock as needed
Transport product and equipment to and from special events
Perform daily vehicle inspections
Must be available to work weekends and on-call when assigned
Function in a relief role for the Delivery Customer Representatives to support vacations and illnesses

What we offer

Excellent Benefits Package

Fulltime

Service and Sales Support Representative

The purpose of this role is to maintain and repair all vending, fountain, coffee...

Location

United States , Valentine

Salary:

24.00 USD / Hour

LinPepCo

Expiration Date

Until further notice

Requirements

High School diploma or equivalent
A valid "Class A" commercial driver's license and the ability to operate in Interstate commerce
Must be at least 21 years of age
Mechanical and refrigeration trade school training preferred
Diagnostic/troubleshooting experience preferred
Knowledge of machines and tools, including their designs, uses, repair and maintenance
Basic electrical knowledge
Basic knowledge of tablets
Effective oral and written communication skills
Ability to & experience in moving large pieces of equipment with mechanical aides

Job Responsibility

Diagnose and repair vending, fountain, coffee, ice and refrigeration equipment
Install, remove and relocate vending, fountain and all other dispensing equipment
Account for product and cash from vending machines
Reman and/or prepare equipment for installation
Perform daily handheld close out procedures
Ensure vehicle has appropriate levels of parts inventory and restock as needed
Transport product and equipment to and from special events
Perform daily vehicle inspections
Must be available to work weekends and on-call when assigned
Function in a relief role for the Delivery Customer Representatives to support vacations and illnesses

What we offer

Excellent Benefits Package

Fulltime

Customer Service Support Representative

In this role you will be a critical resource and support for a high-impact sales...

Location

United States , Tonawanda

Salary:

20.00 - 22.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated ability to build and maintain strong, collaborative relationships with customers and colleagues
Committed to personal growth and actively contributing to a supportive, positive workplace culture
Exceptional verbal and written communication skills, with a clear and professional style
New York State Drivers License required
Ability to lift up to 50 lbs
Proficient in Microsoft Office applications, including Outlook, Word, and Excel

Job Responsibility

Serve as the primary point of contact for customer inquiries, including answering calls, assisting walk-in customers, and processing fax and e-business orders with accurate pricing and product availability
Act as a liaison between customers, the factory, and the sales team to ensure timely communication and resolution of requests
Develop and maintain product knowledge to effectively address customer questions and promote services such as free delivery and custom solutions
Coordinate inventory availability across the factory and three local WNY offices, ensuring prompt responses to all inquiries within the company’s 4-hour service commitment
Manage inventory including restocking products, coordinating deliveries, and maintaining organized storage areas that reflect brand standards
Build strong customer relationships by providing consistent support, identifying new product or service opportunities, and assisting with special requests
Collaborate with sales, operations, and inside staff to deliver seamless service, promote value-added offerings, and uphold a culture of zero customer disappointments
Serve as very occasional backup to small deliveries driver and light warehouse work

What we offer

comprehensive total benefits package
medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Service Support Representative

Combine your passion for travel with work, creating unforgettable moments as one...

Location

Tunisia

Salary:

980.00 EUR / Month

TUI

Expiration Date

Until further notice

Requirements

EU passport
Willing to relocate for the duration of the summer season
Speak English
Speak Polish
Friendly and empathetic individual
Quick learner
Excel in fast-paced and dynamic environments
Multitasking and organizational skills
Remain calm under pressure
Communicate clearly and effectively

Job Responsibility

Create special moments for guests
Make guests feel welcome and happy
Build a strong connection with each guest
Engage with guests to identify their needs and offer tailored recommendations
Effectively manage changes and challenging scenarios
Provide crucial support for high-profile cases and hospitalizations
Ensure guests receive appropriate care and help
Collaborate with colleagues, teams, suppliers, and partners
Monitor progress with service updates and guest feedback
Celebrate successes in meeting service targets

What we offer

Private Health Insurance with Allianz or Sanitas
Accommodation with private bedroom and bills included
Work permits, background and/or medical checks arranged and included
Return flights
Company iPad
Uniform
Comprehensive onsite start of season training with accommodation and pay
Access to free language lessons
Access to the TUI Learning Hub
Involvement with local charity and sustainability initiatives

Fulltime

Customer Sales and Service Representative

The Customer Sales and Service Representative manage the daily servicing of an a...

Location

Canada , Waterloo

Salary:

53000.00 - 60000.00 CAD / Year

Brown & Brown UK

Expiration Date

Until further notice

Requirements

RIBO Licensed
2+ years’ experience in the insurance industry, or a related field
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel. Able to create, edit, and merge letters, spreadsheets, labels, etc.
Proficient knowledge of the use of office equipment (including but not limited to copy machines, printers, faxes etc.)

Job Responsibility

Manage the daily servicing of an assigned book of business by handling quoting, policy processing, coverage analysis, renewals, claims support, and client communication
Provide proactive risk management and consultative guidance to clients
Foster strong relationships with clients, carriers, and internal teams to support retention and business growth
Responsible for the day-to-day account management of an assigned book of business, including but not limited to quoting and binding new business, processing policies/endorsements, issuance of certificates of insurance, claims reporting and follow up as needed, MVR, Auto plus and Hits reporting, premium breakdowns, auto ID cards, policy changes, review of policy forms, providing coverage comparisons, loss analysis and responding to coverage questions in a timely manner
Provide proper risk management on client’s profile based on their need and ensure proper insurance coverage and limits are offered
Build courteous and successful relationships with clients, vendors, and carriers to improve client retention
Identify gaps in coverage and consult leadership or client advisor of options to advise the client
Assist in the renewal process for all assigned and prospective clients including obtaining updated information, handling renewal applications, renewal marketing, account rounding, reviewing and negotiating the renewal pricing as well as preparing the renewal proposal, and binders if applicable
Assist in the review of internal compliance and client disclosure requirements, policies, endorsements, and certificates to ensure alignment with client expectations and legal requirements
Assist in growing the assigned book of business through account rounding and referrals

Fulltime

Sales and service representative

Are you looking for a great gig where the work is actually fun? Do you want to w...

Location

United States , St. Charles

Salary:

15.00 - 18.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
40 hours of in-water teacher training
Six or more out-of-water training days
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED required
Some college preferred
Intermediate level computer skills required using Word, Excel and other software systems
CPR, First Aid and AED certification required

Job Responsibility

Promotes quality customer service and processes sales and registration transactions
Acts as the first point of contact for potential and current Goldfish customers
Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Schedules and manages birthday/pool parties
Supervises private party staff
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Greets parents and students as they report to the front desk
Checks in students on the attendance tracking system

What we offer

Company parties
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Training & development
Leadership roles
Flexible hours
Great pay

Parttime

Inside Sales and Customer Service Representative

A major multinational company specializing in the distribution of high-performan...

Location

Canada , LaSalle

Salary:

60000.00 - 70000.00 USD / Year

Randstad

Expiration Date

July 25, 2026

Requirements

Hold a College Diploma (DEC) in Business Administration, Mechanical Engineering, or any equivalent combination of relevant experience
Possess a minimum of 2 years of experience in a similar role within the manufacturing, industrial distribution, or construction sectors
Intermediate proficiency in Excel (ability to read, analyze, and structure customer data)
Previous work experience with an ERP integrated management system (knowledge of SAP or M3 is a major asset)
Excellent mathematical logic and ability to understand measurements as well as technical specifications of industrial parts
Administrative rigor, ability to multitask, and strong organizational skills
Curious and energetic profile with a strong willingness to learn and an excellent team spirit
Bilingual proficiency in French and English (oral and written) is mandatory

Job Responsibility

Prepare, calculate, and rigorously follow up on customer quotes for the entire Canadian territory
Handle full order processing and coordinate distribution logistics with our international production plants (USA, Europe, Asia)
Collaborate daily with the outside sales team (7 to 8 representatives across Canada) to support business development and maximize customer satisfaction
Create new part numbers in the computer system and request pricing from foreign suppliers
Manage the administrative process for merchandise returns, issue credits, and follow up on the technical drawing approval processes
Maintain fluid and proactive communication with major national distributors and original equipment manufacturers to ensure an optimal response time (under 24 hours)

What we offer

Competitive annual salary between $60,000 and $70,000, depending on experience, with flexibility for senior profiles
Comprehensive group insurance plan, 100% employer-paid after a 3-month period
2 to 3 weeks of standard vacation, open to negotiation based on your professional background
12 paid holidays per year to enjoy quality time with your loved ones
A complete 1-month training program, including personalized technical learning alongside expert engineers
Continuous learning opportunities through task enrichment and active participation in implementing next-generation technological tools (M3 ERP and CRM)
Collaborative, spacious, and modern work environment located in LaSalle, in the West Island/Southwest area of Montreal

Fulltime

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Service and Support Representative

Job Description

Job Responsibility

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