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Service and Installation Technician

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Cencora

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Service and Installation Technician is responsible for providing a high level of customer satisfaction throughout the site selection, ongoing preventative maintenance, customer service, user training of the Micro Weigh System (MWS), and related technologies. The Micro-Weigh System offers producers the only automated Micro ingredient delivery system of its kind. The MWS Service Technician representative also provides sales support, influence and education of product use with the customers for purposes of maximizing customer value and Micro Technologies revenue. This is a full-time remote role with the ideal candidate will residing in Southeast Nebraska, with additional coverage as needed.

Job Responsibility:

  • Build trust and influence with customers as well as sustain and maintain the relationship with integrity and dedication to the customer
  • Responsible for preventative maintenance, onsite and remote service and support of the Micro Weigh Systems and other technologies
  • Optimizing the customer benefit of our systems and solutions
  • Troubleshooting and problem solving
  • Installation of parts, electrical work, plumbing, welding, and fabrication
  • Transport and deliver equipment to customer’s sites
  • Maintain, modify and adjust with the highest level of accuracy the appropriate dosage for feed additives and rations/diets through the Micro Weigh System software based upon the nutritionist’s and or veterinarian’s specifications
  • Perform standard operational tests under protocol guidelines while following standardized checklists
  • Maintains and updates FDA files for customers and trains customers on same
  • Effectively train customer staff on equipment operation and inventory control procedures as well as FDA guidelines
  • Continual education of customer management team on new products and programs offered by Micro, which supports and drives increased product sales
  • Perform other job-related duties as assigned

Requirements:

  • High School diploma or equivalent is desired
  • Experience and understanding of feed yard operations helpful
  • Experience with use of power tools, volt meters
  • Knowledge of electrical wiring, plumbing, welding and fabrication is required
  • Requires computer skills, including Microsoft Office and basic knowledge of computer-based software
  • Must be able to read and understand English
  • Good customer service skills and a sense of urgency are required
  • Ability to read electrical diagrams, setting up computer programs, and following instructions
  • Driver’s License and acceptable driving record is required
  • CDL is preferred or must be able to obtain CDL license
  • Must be able to lift 100 lbs

Nice to have:

  • Experience and understanding of feed yard operations helpful
  • CDL is preferred
What we offer:
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • paid parental leave
  • paid caregiver leave
  • variety of training programs
  • professional development resources
  • opportunities to participate in mentorship programs
  • employee resource groups
  • volunteer activities

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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