Service Ambassador Lead Job at JLL

Service Ambassador Lead

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

Singapore , Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Mid-level experience from 4 to 5 star Hotel /Tier 2 Airline / F&B industry
Strong problem-solving skills and the ability to work well under pressure
Proven experience in a similar guest relations role within a corporate environment
Strong customer service and communication skills to effectively address guest concerns
Knowledge of facility management principles, including cleaning, pest control, and landscape services
Excellent organizational and multitasking abilities to manage multiple soft services simultaneously
Strong leadership and team management skills, with the ability to motivate and guide a diverse team
Adept in front desk and back office processes with strong admin skills
Familiarity with occupational safety requirements and continuous improvement initiatives
Computer-savviness

Job Responsibility

Developing and implementing strategies to enhance the overall experience of occupants in the facility
Develop and implement standard operating procedures to maintain cleanliness and hygiene standards
Manage and coordinate various soft services such as cleaning, pest control and landscaping
Conduct daily routine walkthroughs and assessments of the soft services delivery
Provide guidance, training, and support to team members
Collaborate with external vendors and service providers
Coordinate with internal teams to implement necessary improvements
Building and maintaining strong relationships with occupants and stakeholders
Monitor and evaluate the quality of services
Utilizing data and analytics to gain insights into occupant preferences

Fulltime

Good Neighbor Ambassador Lead

Delegates daily work tasks to Good Neighbor Ambassadors (GNA) under the supervis...

Location

United States , Cleveland

Salary:

21.41 - 25.69 USD / Hour

Engage Cleveland

Expiration Date

Until further notice

Requirements

Candidate must possess a high school diploma, GED or state recognized equivalent
Candidate must possess one (1) year of progressively responsible work experience in general maintenance
Must be able to use a variety of small hand and power tools
Candidate must possess a valid driver’s license with a driving record in accordance with the Sewer District’s acceptable guidelines
Candidate must possess effective written and verbal communication, organizational skills and decision-making abilities
Candidate must be detail oriented and capable of managing large amounts of data, maintain detailed comprehensive records, analyze and organize information, have effective project and time management skills and be well organized
Candidate must possess the ability to effectively plan, coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources
Candidate must be proficient in Microsoft Office Suite, including Word, Excel, Outlook and PowerPoint

Job Responsibility

Delegates daily work tasks to Good Neighbor Ambassadors (GNA) under the supervision of the Good Neighbor Ambassador Supervisor
Oversees transportation to and from work sites and troubleshoots worksite issues
Provides various benefit services to the local community and identifies additional community engagement opportunities
Works on a variety of projects throughout the community to improve neighborhood vitality
Serves as liaison between the Sewer District and various community organizations, business organizations and the public
Participates in various initiatives including but not limited to general educational opportunities, professional development opportunities, relationship building opportunities and community outreach
Serves as a point of contact when needed
Assists with delegating and completing daily work tasks throughout the community to provide various benefit services including but not limited to assisting senior citizens, shoveling snow from sidewalks, weeding and mowing grass on public property, neighborhood cleanup and delivery of fliers to residents
Provides support and assistance to specific and relevant community activities such as community fairs, school fairs, community meetings and other community efforts
Allocates equipment such as workspaces, transportation and tools and stores properly after use

What we offer

Health Insurance Coverage
Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans)
Flexible Spending Accounts
Employee Assistance Program
Free Parking at our facilities
Corporate Discounts
active Health & Wellness Program that promotes a life/work balance

Fulltime

Senior Service Ambassador

The Senior Service Ambassador will be part of the Community Management and Workp...

Location

Singapore , Singapore

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Mid-level experience from 4 to 5 star Hotel /Tier 2 Airline / F&B industry
Semi-strategic role that will involve high-level planning and guiding the team towards an end to end successful operations
Conduct training, internal journey mapping, audits to keep team in regular check of execution
Help plan & support request required by BUs and ensure requirement are met at high standards
Strong problem-solving skills and the ability to work well under pressure
Proven experience in a similar guest relations role within a corporate environment
Strong customer service and communication skills to effectively address guest concerns
Knowledge of facility management principles, including cleaning, pest control, and landscape services
Excellent organizational and multitasking abilities to manage multiple soft services simultaneously
Strong leadership and team management skills, with the ability to motivate and guide a diverse team

Job Responsibility

Developing and implementing strategies to enhance the overall experience of occupants in the facility, including employees, guests, and visitors
Develop and implement standard operating procedures to maintain cleanliness and hygiene standards
Manage and coordinate various soft services such as cleaning, pest control and landscaping within the account’s portfolio & ensuring that these services are delivered to the expected standards and properly aligned with the needs of the organization and its occupants
Conduct daily routine walkthroughs and assessments of the soft services delivery to ensure ambassador’s compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the client
Provide guidance, training, and support to team members, ensuring high standards of performance and professionalism
Collaborate with external vendors and service providers for efficient delivery of soft services
Coordinate with internal teams to implement necessary improvements in soft services and human experience
Collaborating with various teams, such as operations, maintenance, and service providers, to ensure the seamless delivery of services aligned with occupant expectations
Building and maintaining strong relationships with occupants and stakeholders to understand their requirements and address any concerns or feedback
Monitor and evaluate the quality of services, addressing any issues or concerns promptly and taking corrective actions when needed

Fulltime

Food Service Lead

Food Service Lead, Flex position to cover AM and PM shifts as needed, open weekd...

Location

United States , Aurora

Salary:

18.85 - 31.20 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

ServSafe Food Handler certification issued by the National Restaurant Association needs to be obtained within 1 year
High School Graduate
Typically requires 3 years of experience in food preparation, service techniques, cashiering and sanitation standards, general and modified diets, in a large hospital or hotel/restaurant food service environment
Strong knowledge in food service from within a hospital, restaurant or a related environment
Excellent customer service skills and communication skills to effectively interact with a variety of people
The ability to work in close cooperation with nursing personal is required
Ability to read and understand written and oral communications
Must be self directed, able to work independently and make decisions with minimal supervisor
Ability to maintain a friendly and cheerful demeanor, reflecting the culture of healing
Excellent phone etiquette

Job Responsibility

Responsible for maintaining work assignments, staff schedules, and providing day-to-day work direction to staff
Ensures satisfaction with high quality food for patients, retail, and catering/special functions and assists department leadership with patient satisfaction, loyalty scores, and sanitation requirements
May perform specialty assignments and projects
Acts as a resource to employees and students, which includes training/orienting and providing day-to-day work direction
Assigns, monitors, and reviews progress and accuracy of work
Monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues
Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee morale
Assists in interpreting department policies and procedures, and advises and updates staff on procedural changes
Monitors general department operations, adjusts schedules, records essential information and ensures that work is completed in a timely manner
Conducts daily checks on employee staffing and makes adjustments/substitutes as necessary

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Parttime

Lead Brand Ambassador

Arthur Lawrence is looking for a Lead Brand Ambassador one of our clients in LaG...

Location

United States , LaGuardia Airport, NY

Salary:

Not provided

Arthur Lawrence

Expiration Date

Until further notice

Requirements

Minimum 2+ years of experience in team leadership within brand ambassador programs, airport operations, event management, retail, or similar high-traffic environments
Proven experience managing teams of 6 or more employees
Strong leadership, communication, and problem-solving skills
Experience working in fast-paced, customer-facing environments
Proficiency with Google Workspace tools and scheduling systems
Ability to work flexible hours, including evenings, weekends, and holidays
Comfortable working outdoors for extended periods and lifting up to 40 lbs

Job Responsibility

Overseeing daily curbside operations
Managing staff performance
Coordinating with airport stakeholders
Ensuring a smooth customer experience

Lead Clinical Site Ambassador

Accountable for the strategic and operational oversight of investigational site ...

Location

Salary:

Not provided

The Muse

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in life science, nursing, pharmacy, medical laboratory technology
10 years + clinical research experience within the pharmaceutical industry
Experience in leading / managing a team as well as in site management, monitoring and overseeing large and/or complex global clinical trials
Must have a strong understanding and experience in drug development process and specifically each step within the clinical trial process
Must have strong budget forecasting and management experience
Extensive experience and knowledge of ICH guidelines/GCP and its applicability to all stages of the clinical development process
Experience / ability to mentor and coach others through peer-to-peer interactions and to develop reporting personnel to grow in complex clinical project management capabilities
Skilled at independently navigating new or novel indications, study/program approaches, and unique challenges
Excellent understanding of all tasks involved in a clinical development program(s) from developing a protocol through to finalizing a clinical study report.

Job Responsibility

Accountable for the strategic and operational oversight of investigational site management and monitoring activities across assigned clinical studies or programs
Ensure that clinical trials are executed with high quality, regulatory compliance, and operational efficiency
Partner with internal stakeholders and external service providers to develop and implement study-specific oversight plans, monitor site performance, and proactively identify and mitigate risks
Maintain sponsor oversight, validating the effectiveness of study and site-level activities
Ensure that monitoring plans and tools adequately address protocol-specific risks
Build and manage meaningful productive relationships with KOLs and key investigator sites
Responsible for operational oversight of the site, site health and monitoring activities
Support QA audit and inspection planning, and implementation of CAPAs as needed
Identify and proactively mitigate site-level risks impacting recruitment, retention, data quality, or compliance
Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts

What we offer

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term Disability
Long-Term Disability
FSA
HSA
Mental Health Benefits
Adoption Leave

Fulltime

Counter Manager

We’re looking for an energetic and inspiring Counter Manager to lead our Liz Ear...

Location

United Kingdom , Manchester

Salary:

27121.00 - 30506.00 GBP / Year

Boots

Expiration Date

Until further notice

Requirements

Passion for skincare and a love of Liz Earle
Experience leading and motivating a team
Outstanding customer service
Ability to work with business plans, achieve sales targets and review performance
Enthusiasm for learning and development

Job Responsibility

Inspire and motivate team to achieve sales targets
Build great relationships with customers and colleagues
Provide personalised consultations and skin services
Deliver sales targets by creating business plans and driving promotions
Complete award-winning 12-month Skin School development programme
Ensure counter is beautifully presented
Be an ambassador for the Liz Earle brand

What we offer

Employee discount of up to 75% on Liz Earle Products
Additional store discount
Quarterly Liz Earle Goody Box
Discretionary team bonus scheme
CIBTAC certification
Generous holiday entitlement
Personal Pension Scheme

Fulltime

Floor Supervisor

Are you ready to lead the sales floor by showcasing and promoting our iconic bra...

Location

United States , Merrimack

Salary:

Not provided

Calvin Klein

Expiration Date

Until further notice

Requirements

Friendliness
organization and time management skills
confidence in leading by example, resolving issues in the moment, and supporting daily operations
energy and excitement around shared goals and values
prior retail team leader & key holder experience
ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds

Job Responsibility

Energize every customer interaction with a genuine welcome
Spark conversation that inspires sales and builds brand connection
Take ownership in opening and closing the store
Drive sales performance
Coach associates in real-time
Support the management team in delivering an exceptional store experience
Stay on top of our unique and timeless fashion
Show off the brand to our customers
Work the sales floor by processing, restocking, remerchandising and more in alignment to our brand’s vision
Radiate pride, commitment and passion for our brand and customers

What we offer

Flexible schedule: nights, weekends and holiday availability
Competitive pay
Up to 75% associate discount
Training + development
Your 10K steps!
Retirement savings plan
Best in class medical insurance
Vision insurance
Dental insurance
Life insurance

Fulltime

Select Country

Service Ambassador Lead

Job Description

Job Responsibility

Requirements

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