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Service Agreements & Planning Specialist

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Bühler Group

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Location:
Türkiye , Izmir

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Buhler Group in Izmir, Türkiye, is looking for a skilled professional to join our Service Operations Team as a Service Agreements & Planning Specialist. This position will be responsible for coordinating and managing the service agreements from quotation to execution and mobilization with renewal phase and fulfilling the agreement deliverables with a high-level focus on quality, customer satisfaction, efficiency and cost while ensuring compliance with the company directives.

Job Responsibility:

  • Take overall ownership of Bühler services agreements for Türkiye & Azerbaijan, to fulfill obligations towards full customer satisfaction
  • Oversee the execution of agreements in terms of profitability and risk, and run periodical performance reviews with customers
  • Act as the single point of contact for customers, coordinating internal resources to deliver optimal performance during the agreement period
  • Identify and develop additional scope business opportunities
  • Collaborate closely with existing operations teams of different functions in Services, Sales, and Project Execution (e.g., Automation, Field Service, Parts Operation, and Service Workshops)
  • Provide Quotation & Order processing of transactional field service activities

Requirements:

  • Bachelor's degree in engineering or business administration, with basic knowledge in financial planning
  • Minimum 3 years of experience in order processing/handling, agreement management
  • Problem-solving skills, hands-on and pragmatic, with strong execution, delivery mindset and a proven track record
  • Strong communication skills in English and Turkish languages
  • Willingness to travel
What we offer:
  • Career and personal development
  • Diverse and inclusive workplace
  • Cross-cultural working environment
  • Family-owned business culture
  • Great and dynamic work environment
  • Open communication culture

Additional Information:

Job Posted:
May 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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