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Bühler Group Logo Bühler Group · Sales

Service Agreements Execution Manager

United States, Plymouth · Job Posted May 04, 2026
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Job Description

Are you an entrepreneur who likes to execute assigned services agreements for the customer? Do you aspire to make customer's production more efficient, reach a more sustainable production factory, or prevent malfunctions with support from data and digital tools? Then this is the right challenge for you! Bühler is a global leader in manufacturing equipment to produce food, feed, and advanced material, sustainably feeding the world every day. Our Global Services Business is growing and transforming to establish Bühler as a services provider delivering customer success through a trusted and reliable partnership over the whole asset lifecycle. We are looking for a motivated and experienced Services Agreements Execution Manager to be part of our journey.

Job Responsibility

  • Take ownership of assigned large services agreements, to fulfil obligations towards full customer satisfaction
  • Oversee the execution of agreements in terms of profitability and risk, and run periodical performance reviews with customers
  • Act as the single point of contact for customers, coordinating internal resources to deliver optimal performance during the agreement period
  • Identify and develop additional scope business opportunities
  • Collaborate closely with existing operations teams of different functions in Services Operations (e.g., Engineering, Field Service, Parts Operation, and Service Workshops), Sales, and Project Execution
  • Support the implementation of services agreements framework, know-how, processes, and tools within the regional organization

Requirements

  • Bachelor's degree in engineering or business administration, with basic knowledge in financial planning
  • At least 5 years of experience in project management, or services business in the manufacturing or process industry
  • Exposure to multiple layers of the customer organization including operations and maintenance management
  • Problem-solving skills, hands-on and pragmatic, with strong execution and delivery mindset and a proven track record
  • Excellent stakeholder management skills, customer focus and entrepreneurial thinking
  • Strong interpersonal skills, ability to manage different perspectives and drive to synthesize, motivate, and inspire
  • Demonstrated capability to communicate in a matrix organization, across multiple businesses and industries on a regional scale
  • Effective and convincing communication, both verbally and in writing, fluent in English

What we offer

  • Health insurance with health savings account
  • Retirement plan with generous company contribution
  • Vacation and sick time entitlement
  • Maternity and paternity leave
  • Great and dynamic work environment
  • Protection in the event of disability
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