Service Advocate

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are seeking a Service Advocate to join our inbound member services team. In this role, you will serve as the first point of contact for members, providing high-quality support across a variety of topics including benefits, claims, enrollment, and eligibility. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced call center environment. You will play a critical role in ensuring members receive accurate information, timely resolutions, and a positive overall experience.