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Service Advisor

360 Resourcing Solutions

Location:
United Kingdom , Doncaster

Category:
Customer Service

Contract Type:
Not provided

Salary:

30000.00 GBP / Year

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Job Description:

Vertu Toyota Doncaster is growing, financially stable, and excited to welcome a skilled Service Advisor to our well‑established team. If you’re looking to join one of the largest and most forward‑thinking motor retail groups in the UK, this could be the perfect next step. Our Service Advisors play a key part in ensuring every customer feels supported and informed. This role is all about building trusted, positive relationships and making sure each person who visits us has a clear, stress‑free experience. You’ll act as the link between our customers and the workshop—setting clear expectations, keeping people updated throughout their vehicle’s service or repair, and ensuring they leave feeling confident and valued.

Job Responsibility:

Setting and managing customer expectations
Keeping customers informed throughout their vehicle’s visit
Highlighting additional products or services when appropriate
Following up after completed work to ensure satisfaction

Requirements:

Proven experience as a Service Advisor in the motor industry
Able to manage multiple tasks in a fast‑paced environment
Focused on building rapport and long‑term relationships

What we offer:

25 days' holiday rising with length of service + bank holidays
Access to our online rewards platform with cashback and retailer discounts
Preferential service rates
Colleague purchase scheme
Share Incentive Scheme
Pension scheme
Enhanced maternity & paternity pay

Additional Information:

Job Posted:
January 10, 2026

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