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H.R. Owen, the UK's leading luxury automotive dealer group, is seeking a Service Advisor to work with Lamborghini. The right candidate will have the organisational skills, efficiency and knowledge required for working with the Service Department to the benefit of the department and dealership. An ability to deal with customer requirements for service and repair in a friendly and courteous manner are key attributes of our ideal candidate. The Service Advisor will need to assist the Service Department by promoting accurate and productive workshop throughputs, helping to meet the departments financial and non-financial targets. The enormously experienced H.R. Owen team will offer support, advice and regular training activities to develop candidates to the highest level possible.
Job Responsibility:
Promoting accurate and productive workshop throughputs
Helping to meet the departments financial and non-financial targets
Maintaining the customer contact system
Requirements:
Previous experience as a Service Advisor within the Motor Industry
Strong attention to detail and an ability to multitask and find innovative solutions to difficult problems
Strong written and verbal communication skills
Ability to accurately use computerized systems
Ability to deliver the highest levels of customer service
Passion for the luxury industry
Good knowledge of the brands H.R. Owen work with
Proficient in the use of Microsoft Office (Word, Excel, PowerPoint & Outlook)
Outstanding interpersonal skills
Up to date knowledge of Service/Warranty Procedures