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Excellent opportunity for a motivated Service Advisor to join the team at Sytner Select Nottingham. This is a challenging role where customer care always comes first, involving building genuine rapport and identifying customer wants and needs. Work involves a variety of flexible patterns which can typically include weekends.
Job Responsibility:
Provide outstanding customer care
Act as link between customers and workshop
Inform and consult on vehicle servicing
Keep customer updated at every stage
Answer customer questions or queries
Liaise with technicians/workshop control about vehicle statuses
Ensure vehicles are ready on time
Give best advice on products and services to customers
Requirements:
Willingness to learn and progress
Excellent organisational and administrative skills
Good attention to detail
Strong customer service background (beneficial)
Working knowledge of Kerridge (advantageous, not essential)
Nice to have:
Working knowledge of Kerridge
What we offer:
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay
Career Development
Recognition of Long Service every 5 years
Discounted Car Schemes
High Street Discounts
Discounted Gym memberships
Cycle to work scheme
One day a year paid voluntary / community work
Training provided through dedicated in-house Learning & Development team and manufacturer courses