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Service Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Exeter

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

32000.00 GBP / Year
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Job Description:

At Vertu BMW Exeter, we’re proud of our reputation for delivering exceptional customer experiences – and we’re looking for a Service Advisor to join our friendly, well-established team. If you’re passionate about people, enjoy working in a fast-paced environment, and want to build a career with one of the UK’s leading motor retailers, this could be the perfect opportunity for you.

Job Responsibility:

  • Welcome customers and understand their vehicle service or repair needs
  • Keep customers informed throughout the process, managing expectations at every stage
  • Identify opportunities to recommend additional products and services
  • Ensure every customer leaves satisfied with the service they've received

Requirements:

  • Previous experience in a customer-facing role (essential)
  • Strong communication skills and a genuine passion for customer service
  • Confidence working in a fast-paced environment with targets and deadlines
  • Ability to build relationships and deliver a consistently high standard of service

Nice to have:

Experience as a Service Advisor is advantageous but not essential

What we offer:
  • 25 days holiday, increasing with length of service, plus bank holidays
  • Access to a generous rewards and discounts platform
  • Preferential service rates and colleague purchase scheme
  • Share Incentive Scheme and company pension
  • Enhanced maternity and paternity benefits
  • Ongoing training, clear career progression, and industry-leading development opportunities

Additional Information:

Job Posted:
May 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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