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Service Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Glasgow

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

30000.00 GBP / Year
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Job Description:

We’re offering an exciting opportunity to join our well-established dealership as a Service Advisor. If you’re ready to be part of one of the UK’s largest motor retailers, we’d love to hear from you. This isn’t just about managing service appointments—it’s about building trusted relationships and delivering an exceptional customer experience every time.

Job Responsibility:

  • Acting as the relationship manager for service customers
  • Ensuring high levels of customer satisfaction and retention
  • Coordinating with the workshop to deliver timely and efficient service
  • Supporting the wider service team with leadership and mentoring
  • Setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle
  • Up selling additional products
  • Follow-up with the customer to ensure they are happy with the work carried out

Requirements:

  • Previous customer facing service experience
  • Customer focus
  • Relationship maintenance skills
  • Communication skills
  • Ability to work in a fast-paced environment whilst meeting targets and deadlines

Nice to have:

Previous experience within the role

What we offer:
  • No weekend working
  • 25 days holiday rising with length of service - plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity & Paternity
  • On-going training opportunities
  • Career progression

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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