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Service Advisor

United Kingdom, Halifax Employment contract 32000.00 GBP / Year · Job Posted May 16, 2026
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Job Description

Here at Vertu Nissan Halifax, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £32,000 basic salary plus company benefits. The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.

Job Responsibility

  • Setting customer expectations
  • Keeping in touch with customers throughout service or repair of their vehicle
  • Up selling additional products
  • Follow-up with the customer to ensure they are happy with the work carried out

Requirements

  • Previous customer facing service experience
  • Customer focus
  • Relationship maintenance
  • Communication skills
  • Ability to work in a fast-paced environment whilst meeting targets and deadlines

Nice to have

Previous experience within the role

What we offer

  • 25 days holiday rising with length of service
  • Bank holidays
  • Online rewards platform
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity and Paternity

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