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We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous sales experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.
Job Responsibility:
Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure repairs and maintenance tasks are completed in a timely manner
Mentor employees on best practices for improving sales and customer service techniques
Oversee day-to-day operations of the service department
Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Requirements:
Experience with Digital Vehicle Inspections a plus
High school diploma or GED required bachelor’s degree preferred
Successful completion of a pre-employment background screening
At least two years of experience as an automotive service writer or service advisor is preferred
Experience as an automotive service manager is preferred
Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required
Nice to have:
Experience with Digital Vehicle Inspections a plus
At least two years of experience as an automotive service writer or service advisor is preferred
Experience as an automotive service manager is preferred