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Service Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Orpington

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Category:
Sales

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Contract Type:
Not provided

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Salary:

35000.00 GBP / Year
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Job Description:

Here at Vertu Ford Orpington, we have a fantastic opportunity for an Aftersales/ Service Advisor to come and join our team. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – its about building warm, trusted relationships.

Job Responsibility:

  • Setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle
  • Up selling additional products
  • Follow-up with the customer to ensure they are happy with the work carried out
  • Acts as the relationship manager between the customer and the workshop, ensuring customer satisfaction levels are outstanding

Requirements:

  • Previous experience within the role would be desirable
  • Experience working in a customer facing role is essential
  • Must hold a full UK driving licence
  • Customer focus, relationship maintenance and communication skills are of paramount importance
  • Ability to work in a fast-paced environment whilst meeting targets and deadlines

Nice to have:

Previous experience within the role

What we offer:
  • 25 days holiday rising with length of service - plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity & Paternity
  • On-going training opportunities
  • Career path and progression

Additional Information:

Job Posted:
February 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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