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Service Advisor

meineke.com Logo

Meineke

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Location:
United States , Houston

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

18.00 USD / Hour
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Job Description:

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Job Responsibility:

  • Ensure a high level of customer satisfaction while maintaining profitability
  • Convert every Digital Vehicle Inspection (DVI) into a clear, prioritized estimate for the client
  • Maintain a personal Close Ratio of at least 25%
  • Lobby Management & Customer Experience coordinator
  • Actively sell high-margin fluid services (Coolant, Brake, Transmission) and Filter packages (Cabin/Air) identified by technicians
  • Accurately process all transactions, ensuring credit card signatures match and cash drawers balance daily
  • Handle national fleet paperwork and authorizations (e.g., Hertz, SilverRock, ARI) immediately upon vehicle arrival

Requirements:

  • High school diploma or GED required
  • Valid state-issued driver’s license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience in sales
What we offer:
  • 401(k) matching
  • Bonus based on performance
  • Free uniforms
  • Health insurance
  • Training & development
  • Competitive Compensation
  • Career Advancement
  • Training and Development
  • Comprehensive Benefits Package
  • Employee Discounts
  • Locally-Owned
  • Cutting-Edge Tools and Equipment

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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