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360 Resourcing Solutions Logo 360 Resourcing Solutions · Customer Service

Service Advisor

United Kingdom, Nelson Employment contract 35000.00 - 39800.00 GBP / Year · Job Posted June 15, 2026
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Job Description

You’ll act as the link between our customers and the workshop, ensuring that every interaction is clear, supportive, and stress-free. From welcoming customers and setting expectations, to keeping them updated and making sure they leave happy with the service they’ve received, you’ll play a vital role in maintaining our high standards of satisfaction.

Job Responsibility

  • Managing customer communication throughout the service or repair process
  • Clearly setting expectations and providing timely updates
  • Advising on additional products or services that may benefit the customer
  • Meeting targets while maintaining exceptional service levels
  • Following up to ensure customers are fully satisfied with their experience

Requirements

  • Proven experience as a Service Advisor in the motor industry
  • A full UK driving licence

What we offer

  • 25 days holiday (rising with length of service) plus bank holidays
  • Access to our online rewards platform with cashback and discounts across top retailers
  • Preferential service rates & colleague purchase schemes
  • Share incentive scheme & pension plan
  • Enhanced maternity & paternity leave
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