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360 Resourcing Solutions Logo 360 Resourcing Solutions · Customer Service

Service Advisor

United Kingdom, Macclesfield Employment contract 31986.00 GBP / Year · Job Posted June 29, 2026
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Job Description

It’s an exciting time to join Vauxhall Macclesfield, as we expand our aftersales department – and we’re now looking for a Service Advisor to join the team, which is part of the Stellantis group, giving you exposure to brands such as Peugeot, Vauxhall, Citroën, DS, Fiat, Jeep and Alfa Romeo. We are offering a £31,986 basic salary, along with a range of excellent company benefits. Your working hours will be Monday – Friday, 7.30am-5pm or 8am-5.30pm with no weekend work.

Job Responsibility

  • Setting clear expectations and guiding customers through each stage of their vehicle's service or repair
  • Giving regular updates in a communication style that works best for the customer
  • Identify opportunities to offer additional products or services that may benefit the customer
  • Follow up after work is completed to ensure satisfaction

Requirements

  • At least 12 months of experience in a customer service role
  • Full UK driving licence (manual and automatic)
  • Confidence communicating with a wide range of people in a supportive, respectful manner
  • A proactive approach to meeting targets, managing your time and staying calm during peak periods
  • Confident using computer systems and managing multiple tasks

What we offer

  • 25 days holiday, rising with length of service, plus bank holidays
  • Access to our online rewards platform with cashback and retailer discounts
  • Preferential service rates
  • Colleague purchase scheme
  • Share Incentive Scheme
  • Pension plan
  • Enhanced maternity and paternity benefits
  • Continuous training and development to support your career journey
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