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360 Resourcing Solutions Logo 360 Resourcing Solutions · Customer Service

Service Advisor

United Kingdom, West Bromwich Employment contract 32315.40 GBP / Year · Job Posted May 20, 2026
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Job Description

Here at Vertu Ford West Bromwich, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you.

Job Responsibility

  • Setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle
  • Up selling additional products
  • Follow-up with the customer to ensure they are happy with the work carried out

Requirements

  • Previous customer facing service experience
  • Customer focus
  • Relationship maintenance
  • Communication skills
  • Ability to work in a fast-paced environment whilst meeting targets and deadlines

Nice to have

Previous experience within the role

What we offer

  • 25 days holiday rising with length of service plus bank holidays
  • Access to online rewards platform giving cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity & Paternity
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