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At Vertu Land Rover Nelson, we’re proud to be part of one of the UK’s largest motor retailers, and we have an exciting opportunity for an experienced Service Advisor to join our friendly and established team. Being a Service Advisor at Vertu Land Rover Nelson means more than just handling bookings – it’s about building lasting relationships and making every customer feel valued. So if you’re passionate about delivering excellent customer experiences and want to grow your career with a business that truly invests in its people, we’d love to hear from you.
Job Responsibility:
Managing customer communication throughout the service or repair process
Clearly setting expectations and providing timely updates
Advising on additional products or services that may benefit the customer
Meeting targets while maintaining exceptional service levels
Following up to ensure customers are fully satisfied with their experience
Requirements:
Proven experience as a Service Advisor in the motor industry
A full UK driving licence
What we offer:
25 days holiday (rising with length of service) plus bank holidays
Access to our online rewards platform with cashback and discounts across top retailers
Preferential service rates & colleague purchase schemes