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We have an excellent opportunity available for a motivated Service Advisor to join our team at the JLR Service Centre based at Sytner Select Wakefield. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.
Job Responsibility
Provide outstanding customer care
Be the vital link between customers and the workshop
Inform and consult on vehicle servicing
Keep the customer up to date at every stage
Answer any questions or queries they may have
Liaise with technicians/workshop control about vehicle statuses
Ensure that vehicles will be ready on time
Give the best advice on products and services to customers
Requirements
Ideally, you will have excellent organisational and administrative skills along with good attention to detail
A strong customer service background
Nice to have
Working knowledge of Kerridge
What we offer
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay