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Service Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Chesterfield

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

31500.00 GBP / Year
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Job Description:

At Vertu Skoda Chesterfield, we’re excited to offer an opportunity for a Service Advisor to join our established and supportive team. If you’re looking to grow your career with one of the UK’s largest and most secure motor retail groups, this could be the role for you. We’re also proud to have achieved an 83% score in the Great Place to Work survey, reflecting our supportive culture and commitment to our colleagues. We are offering a £31,500 basic salary, along with a range of excellent company benefits. Your working hours will be 8am-5.30pm Monday to Friday with no weekend work. Why this role matters: The Service Advisor role plays a key part in ensuring every customer has a positive, clear and supportive experience. You’ll act as the connection between our customers and our workshop team—helping people feel informed, valued and confident throughout their visit. This role is ideal for someone who enjoys building relationships, communicating clearly, and creating a welcoming, trusted environment for customers.

Job Responsibility:

  • Setting clear expectations and guiding customers through each stage of their vehicle's service or repair
  • Giving regular updates in a communication style that works best for the customer
  • Identify opportunities to offer additional products or services that may benefit the customer
  • Follow up after work is completed to ensure satisfaction

Requirements:

  • At least 12 months of experience as a Service Advisor within the automotive industry
  • Full UK driving licence (manual and automatic)
  • Confidence communicating with a wide range of people in a supportive, respectful manner
  • A proactive approach to meeting targets, managing your time and staying calm during peak periods
  • Confident using computer systems and managing multiple tasks

Nice to have:

Franchise experience

What we offer:
  • 25 days holiday, rising with length of service, plus bank holidays
  • Access to online rewards platform with cashback and retailer discounts
  • Preferential service rates
  • Colleague purchase scheme
  • Share Incentive Scheme
  • Pension plan
  • Enhanced maternity and paternity benefits
  • Continuous training and development to support your career journey

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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