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Service Advisor

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360 Resourcing Solutions

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Location:
United Kingdom , Bridgwater

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

30000.00 GBP / Year
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Job Description:

Vertu BMW Bridgwater has an exciting opportunity for a Service Advisor to join our successful and well-established dealership. This is a fantastic chance to become part of one of the UK's largest Motor Retail groups, representing a premium brand and delivering an exceptional customer experience. As a Service Advisor, you will play a pivotal role within the dealership and be at the heart of our customer journey. More than simply providing a service, you'll build trusted, long-lasting relationships, acting as the key link between our customers and the workshop team. Your focus will be on ensuring every customer receives outstanding service and leaves feeling confident and valued.

Job Responsibility:

  • Welcoming customers
  • Setting clear expectations
  • Keeping customers informed throughout the service or repair process
  • Identifying opportunities to recommend additional products or services where appropriate
  • Following up after completion to ensure total satisfaction

Requirements:

  • Previous customer-facing experience
  • Confident communicator with a strong customer focus
  • Able to build rapport and manage relationships in a fast-paced environment
  • Able to work to targets and deadlines
  • Previous experience as a Service Advisor would be advantageous but not essential

Nice to have:

Previous experience as a Service Advisor

What we offer:
  • 25 days holiday, rising with length of service, plus bank holidays
  • Access to online rewards platform with cashback and discounts from multiple retailers
  • Preferential service rates
  • Colleague purchase scheme
  • Share incentive scheme
  • Pension scheme
  • Enhanced maternity and paternity benefits
  • Ongoing training
  • Clear career progression
  • Supportive environment

Additional Information:

Job Posted:
March 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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