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Service Advisor

360 Resourcing Solutions

Location:
United Kingdom , Orpington

Category:
Sales

Contract Type:
Employment contract

Salary:

35000.00 - 40000.00 GBP / Year

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Job Description:

The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.

Job Responsibility:

Setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle
up selling additional products
follow-up with the customer to ensure they are happy with the work carried out

Requirements:

Previous experience within the role would be desirable
experience working in a customer facing role is essential
must hold a full UK driving licence
customer focus, relationship maintenance and communication skills are of paramount importance
ability to work in a fast-paced environment whilst meeting targets and deadlines

What we offer:

£1,000 sign on bonus in month 1 of employment
additional £1,000 in month 13
25 days holiday rising with length of service - plus bank holidays
access to online rewards platform giving cash back and discounts for multiple retailers
preferential service rates
colleague purchase scheme
share incentive scheme
pension
enhanced maternity and paternity

Additional Information:

Job Posted:
May 03, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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