Service Advisor / Manager in Training Job at Meineke (Phoenix)

Training Student Services Advisor

This is a key role within their Training team and will focus on supporting the c...

Location

United Kingdom , Potters Bar

Salary:

24240.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong Interpersonal and communication skills
Strong Organizational skills
Problem-solving abilities to address challenges
Empathy to support students facing difficulties
Critical thinking
Data management
Professional, articulate, and confident individual with strong communication skills
Previous experience in a customer service role
Ability to prioritise workload and meet tight deadlines
Proficiency in Microsoft Office and CRM systems

Job Responsibility

Handle learner enquiries and provide excellent customer service
Liaise with awarding bodies to ensure timely certification
Maintain accurate learner records and assist with training reports
Monitor and review training-related reports
Provide administrative support to the wider training team

What we offer

25 days holiday + statutory bank holidays (rising with length of service)
Contributory pension scheme
Company sick pay
Free onsite parking
Comprehensive health scheme (including dental, eye care, physiotherapy, mental health support)
Staff discounts and perks
Social events and team culture

Fulltime

Customer Services Advisor

As a Customer Service Advisor, you will be responsible for delivering an excepti...

Location

United Kingdom , Ealing

Salary:

12.40 GBP / Hour

Leyland SDM

Expiration Date

Until further notice

Requirements

Experience in a customer-facing role, preferably in retail or a similar environment
Excellent verbal communication and interpersonal skills
Willingness and ability to learn about products, services, and promotions
Good organisational skills and attention to detail
Ability to work well as part of a team and support colleagues
Friendly, approachable, and motivated with a focus on delivering great service
Adaptable and reliable, with the ability to work varied shifts, including weekends
Takes pride in maintaining a clean, tidy, and welcoming store environment

Job Responsibility

Advise, serve, and engage with customers to build confidence, loyalty, and ensure a welcoming in-store experience
Stay up to date with products, services, promotions, and competitor offerings to provide the best advice and solutions to customers
Replenish stock daily, maintain high standards of cleanliness and presentation, and follow company policies and procedures to build brand image and customer confidence
Embrace company values, contribute to a positive working environment, and support colleagues to ensure happy customers and team members
Maintain a positive attitude, be punctual and reliable, and adapt to changing needs to support a great store atmosphere
Take ownership of your own learning and development, complete required training, and stay informed on company communications and promotions

Customer Services Advisor

As a Customer Service Advisor, you will be responsible for delivering an excepti...

Location

United Kingdom , Earls Court, London

Salary:

12.40 GBP / Hour

Leyland SDM

Expiration Date

Until further notice

Requirements

Experience in a customer-facing role, preferably in retail or a similar environment
Excellent verbal communication and interpersonal skills
Willingness and ability to learn about products, services, and promotions
Good organisational skills and attention to detail
Ability to work well as part of a team and support colleagues
Friendly, approachable, and motivated with a focus on delivering great service
Adaptable and reliable, with the ability to work varied shifts, including weekends
Takes pride in maintaining a clean, tidy, and welcoming store environment

Job Responsibility

Advise, serve, and engage with customers to build confidence, loyalty, and ensure a welcoming in-store experience
Stay up to date with products, services, promotions, and competitor offerings to provide the best advice and solutions to customers
Replenish stock daily, maintain high standards of cleanliness and presentation, and follow company policies and procedures to build brand image and customer confidence
Embrace company values, contribute to a positive working environment, and support colleagues to ensure happy customers and team members
Maintain a positive attitude, be punctual and reliable, and adapt to changing needs to support a great store atmosphere
Take ownership of your own learning and development, complete required training, and stay informed on company communications and promotions

Customer Service Advisor - Out of Hours

As our Customer Service Advisor OOH, you’ll be the friendly voice representing o...

Location

United Kingdom , Rochdale

Salary:

24000.00 GBP / Year

Blenheim Chalcot

Expiration Date

Until further notice

Requirements

Excellent people and communication skills
Ability to adapt to and meet each customer's unique needs
Previous experience working in a busy contact centre
Ability to maintain accurate notes, multitask, and meet KPI’s and SLA’s
A calm, empathetic, and clear telephone manner
Quick, solutions-focused thinking
Ability to work independently
Resilience and ability to handle challenging situations with objectivity
Strong organisational skills and attention to detail
Educated to GCSE level or equivalent

Job Responsibility

Delivering an outstanding customer experience within our high-performing contact centre team
Managing a wide variety of Out of Hours emergency queries, including Housing Repairs, Adult and Children’s Services, Street lighting, Noise complaints, Homelessness, Highways
Creating and updating customer records using our client systems, ensuring accuracy and efficiency
Keeping customers informed with updates relating to their queries
Handling a range of calls for several Local Authority and Housing Association clients
Helping service users and residents solve their problems
Directing customers to outside agencies
Managing calls about major emergencies in any of the Boroughs we support
Handling social care questions
Logging emergency repairs

What we offer

Generous 25 days of annual leave plus Bank Holidays
A contributory pension scheme where we’ll match your contributions up to 5%
A benefits platform designed to cater to everyone’s needs

Fulltime

Customer Service Advisor

As one of our Customer Service Advisors you will be responding to phone calls, o...

Location

United Kingdom , Sheffield

Salary:

12.50 GBP / Hour

ant marketing

Expiration Date

Until further notice

Requirements

Fluent in Dutch & English – written and spoken
Excellent written communication and customer service skills
Able to work at a fast pace while maintaining a high standard of quality
Comfortable using a PC with good typing and grammar skills
Must be able to complete 2 week full time training - Remotely

Job Responsibility

Responding to phone calls, online queries via email and other social media channels (WhatsApp & Live Chat) in Dutch & English
Responding to emails, WhatsApp and Live Chat messages and answering calls from consumers regarding queries and appropriate dealing with consumer complaints
Maintaining a high standard of quality work to ensure that customers are treated fairly
Reporting to your Team Manager
Where necessary, refer issues to relevant internal/external departments and stakeholders using correct escalation procedures
Representing the brand well and ensuring customers are kept satisfied
Written communication with customers in Dutch and English

What we offer

Pay progression
28 days (including statutory) holiday which increases with length of service
Up-to-date training and development in our state of the art training academy
We have a track record of promoting from within

Fulltime

Customer Service Advisor - Out of Hours

Are you ready to embark on a dynamic and rewarding career in an exhilarating cus...

Location

United Kingdom , Rochdale

Salary:

16000.00 GBP / Year

Blenheim Chalcot

Expiration Date

Until further notice

Requirements

Excellent people and communication skills
Ability to adapt to and meet each customer's unique needs
Previous experience working in a contact centre
Ability to maintain accurate notes, multitask, and meet KPI’s and SLA’s
Calm, empathetic, and clear telephone manner
Quick, solutions-focused thinking
Ability to work independently
Resilience and ability to handle challenging situations with objectivity
Strong organisational skills and attention to detail
Educated to GCSE level or equivalent

Job Responsibility

Delivering an outstanding customer experience within our high-performing contact centre team
Managing a wide variety of Out of Hours emergency queries, including Housing Repairs, Adult and Children’s Services, Street lighting, Noise complaints, Homelessness, Highways
Creating and updating customer records using our client systems
Keeping customers informed with updates relating to their queries
Handling a range of calls for several Local Authority and Housing Association clients
Helping service users and residents solve their problems
Directing customers to outside agencies
Managing calls about major emergencies
Handling social care questions
Logging emergency repairs

What we offer

Competitive salary
Part Time hours exclusive to evenings and weekends
25 days of annual leave plus Bank Holidays (Pro Rata)
Contributory pension scheme with matching contributions up to 5%
Benefits platform

Parttime

Technical Service Advisor

The Technical Service Advisor role at Hewlett Packard Enterprise involves except...

Location

Colombia , Bogota

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Deep understanding of core IP networking concepts (TCP/IP, QoS, VLAN, STP, IPSEC, NAT, IPv6)
reasonable expertise in Layer2, Layer3 protocols such as VRRP, OSPF, BGP, Multicast, MPLS VPN
knowledge and experience of the newest technologies such as Segment Routing, Traffic engineering, DC switching, VxLAN, EVPN, SD-WAN & Wireless
ITIL Framework process knowledge
experience and desire to work on automation
amiable communication, interpersonal and social skills
bachelor’s degree in electrical/electronic Engineering, Computer Science or equivalent
upper intermediate level of English
8+ years experience in designing, implementing, and solving technical problems of Datacenter or IP/MPLS networks
high exposure to network operations environment

Job Responsibility

Represent Juniper customer service to the customer and act as a representative of the customer back to Juniper
act as a single point of contact for post-sales customer service issues in the account for the customer, partners, and account team
track and manage deliverables of Juniper Premium Care, Juniper Care Plus, Juniper Optimum Care, Advanced Customer Support, and advanced options including credits and training credits
support cases resolved as per SLAs and expedite/escalate critical issues among Juniper technical support teams
provide relevant technical inputs to facilitate and expedite escalated problem resolution
proactively escalate and bring required expertise together to address critical issues
coordinate and oversee all customer service delivery into the account
conduct periodic reviews with customers to review Juniper service delivery metrics, SLA, and quality
establish a customer-specific operational status and reporting framework using ITIL
deliver proactive consulting services such as technical analysis and recommendations (impact assessment, health check analysis, software upgrade analysis, config review, etc.)

What we offer

Health and wellbeing benefits for physical, financial and emotional wellbeing
programs for personal and professional development
inclusive work environment celebrating individual uniqueness.

Fulltime

Direct Sales Advisor

Developing a portfolio of new direct Individual client accounts to ensure Indivi...

Location

United Kingdom , Croydon

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Results driven
Perseverance
Highly customer-focused and strong service orientation
Strong interpersonal and communication skills
Ability to effectively communicate both verbally and in writing
Excellent problem solving skills
Highly motivated with a positive attitude and innovative
Ability to work under pressure and meet tight deadlines and service standards
Capable of prioritising work and working on own initiative
Strong organisational, time management and negotiations skills

Job Responsibility

Inbound and Outbound calls - identifying own leads and opportunities
Prioritize opportunities based on probability to convert
Achieve monthly and annual sales targets
Pipeline management using Salesforce.com
Customer follow up and leads actioned within agreed SLA’s
Liaise with underwriting and Sales Support regarding missing or further information requested to complete the application process
Structure calls with respect to Customer demands and suitability, adhering to call quality audit process
Negotiation in conflict situations to achieve a win-win outcome
Solve problems and pro-actively establish client satisfaction
Continual training and education to keep pace with product modifications, industry trends/changes and sales knowledge

What we offer

Diverse and inclusive workforce
Equal opportunity employer
Inclusive environment where everyone feels empowered

Fulltime

Service Advisor / Manager in Training

Meineke

Location:
United States , Phoenix

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 23, 2025

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

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