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Service Administrator

Dennis Eagle

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Location:
United Kingdom, Witham

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

14750.00 GBP / Year

Job Description:

Are you highly organised, detail-oriented, and passionate about delivering excellent service? We’re looking for a proactive and reliable Service Administrator to join our Aftermarket team! This is a key administrative role where you’ll support the smooth running of our service operations by maintaining accurate records, processing job cards, and liaising with technicians, customers, and management.

Job Responsibility:

  • Raise job cards and input technician time bookings and job details
  • Collate and check documentation within agreed timescales
  • Finalise parts used and hours charged, and close completed jobs
  • Review and process service invoices, credits, and warranty claims
  • Generate reports and maintain accurate records
  • Communicate effectively with internal teams and customers
  • Operate within company procedures and support continuous improvement

Requirements:

  • Proven administration experience in a service or workshop environment
  • Strong customer service skills and a professional approach
  • Proficient in Microsoft Excel and Word (intermediate level)
  • Able to manage and prioritise tasks efficiently under pressure
  • Excellent attention to detail and time management
  • Flexible and results-driven with a positive attitude
  • GCSEs (or equivalent) in Maths and English desirable
  • Willingness to travel within the UK and work overtime when required
What we offer:
  • 25 days holiday plus Bank Holidays (pro rata)
  • Enhanced Pension Scheme (company contributes 5%)
  • DIS Benefit (5x basic salary Death In Service)
  • Employee Assistance Programme (24-hour helpline)
  • Health Shield Medical Cash Plan
  • GP Anytime (24/7 online appointment service)
  • Training and Development opportunities
  • Cycle to Work Scheme
  • Care Concierge
  • Occupational Health Support and Health Surveillance
  • My Benefits Platform (discounts)
  • Independent Free Mortgage Advice

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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