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Service Administrator

United Kingdom, Hereford Employment contract 27500.00 GBP / Year · Job Posted April 11, 2026
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Job Description

At Vertu Volkswagen Hereford we are looking for a Service Administrator to join the team! We are offering a basic salary of £27,500 plus great company benefits!

Job Responsibility

  • Service work undertaken on the vehicle meets brand requirements
  • Submission of all invoiced jobs
  • Calling customers and helping with queries
  • Assisting the accounts department with the service payments
  • Maintaining professional and positive working relationships with all dealership and manufacture managers and colleagues
  • Assisting in the effective administration of the Service Department
  • Updating estimated costs of repairs by following the vehicle health check process
  • Preparing all jobs for invoicing
  • Processing Warranty claims
  • Assisting Service advisors with administration duties as and when required

Requirements

  • experience in administration
  • data management
  • excellent organisation skills
  • excellent communication and interpersonal skills

Nice to have

  • Motor Trade experience
  • experience using Kerridge

What we offer

  • 25 days holiday rising with length of service - plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity and Paternity
  • on-going training opportunities
  • career path
  • career progression

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