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Service Administrator

HR Owen

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Location:
United Kingdom, Potters Bar

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Service Administrator to work with Rolls Royce, Cranbourne House, Potters Bar. The right candidate will have the organisational skills, efficiency and knowledge required for working with the Service Department to the benefit of the department and dealership, plus an ability to maintain and improve personal product and technical knowledge are key attributes of our ideal candidate.

Job Responsibility:

  • Assist Dealership Managers and Service/Warranty Advisors
  • Implement and control processes regarding Warranty, Customer Follow Up, Manufacturer’s Aftersales policies and Dealership Administration programmes
  • Maintain the customer contact system
  • Ensure warranty claims are processed fairly and as quickly as possible

Requirements:

  • Strong attention to detail
  • Ability to multitask and find innovative solutions
  • Strong written and verbal communication skills
  • Ability to accurately use computerized systems
  • Ability to deliver the highest levels of customer service
  • Passion for the luxury industry
  • Good knowledge of the brands H.R. Owen work with
  • Confidence and proficiency in Microsoft Office (Word, Excel, PowerPoint & Outlook)
  • Outstanding interpersonal skills
  • Up to date knowledge of Service/Warranty Procedures
What we offer:

Support, advice and regular training activities

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
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