Service Administrator

• In alignment with Adams Morey values ensure you are always delivering as a team, communicating with clarity, and connecting with respect
• Following GDPR guidelines to ensure data protection and privacy
• Conforming to all Health & Safety requirements
• Participating in relevant training
• Act as first point of contact for service-related enquiries (in person, telephone, email)
• Assist with workshop bookings
• Liaise with workshop technicians to ensure timely updates and job completion
• Provide regular updates to customers on vehicle progress, additional work required and completion times
• Handle customer queries and complaints professionally
• Maintain and update service records, compliance logs and MOT schedules

• Previous experience in a fast paced, customer focussed environment
• Experience within a main dealership would be desirable, but not essential
• Strong organisational and time management skills
• Excellent communication and customer service
• Attention to detail with accurate data entry and record keeping skills
• Ability to work in a fast paced – team oriented environment
• Strong computer literacy skills
• Ability to work independently or as part of a team
• Keen eye for detail
• Ability to prioritize
• Friendly and approachable

Experience within a main dealership

• Employee Assistance program
• Mental Health First Aiders within the business
• Free Flu jabs if you are ineligible through the NHS
• Free eye test plus £70 contribution towards glasses for display screen users
• Employee discounts on a range of products and services including holidays, days out and supermarket shops
• 30 days holiday including Bank Holidays rising by 1 day every 5 years capped at 33
• Free Independent mortgage advice service
• Pension Scheme
• Salary Sacrifice (if eligible)
• Staff Events
• Free parking
• Cycle To Work Scheme
• Competitive Salaries
• Career development pathways and training
• Quarterly Star Awards