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ADAMS MOREY LTD Logo ADAMS MOREY LTD · Customer Service

Service Administrator/Advisor Apprentice

United Kingdom, Roche Employment contract · Job Posted May 27, 2026
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Job Description

A very exciting opportunity has arisen for a Service Administrator/Advisor Apprentice to join our team at our site in Roche. This apprenticeship offers a fantastic chance to gain hands-on experience within a busy and professional automotive environment while developing valuable customer service and administrative skills. You will work alongside experienced colleagues, learning how to support the smooth day-to-day running of the service department and provide excellent customer care. As part of this role, you will also complete your apprenticeship training through Skillnet, gaining industry-recognised qualifications and ongoing support throughout your learning journey. Skillnet will help you build the knowledge, confidence, and practical skills needed to succeed in the automotive industry and progress your career. The successful candidate will have strong communication skills, a positive attitude, good organisational abilities, and a willingness to learn. This is an excellent opportunity for someone looking to begin a rewarding career within the motor trade while earning and learning at the same time.

Job Responsibility

  • Meeting Customers booking their vehicles in for service
  • Answering phones and taking bookings or forward queries to colleagues
  • Responding to emails, both internal and external
  • Using a variety of software systems (data entry)
  • Assisting with invoicing
  • Filling and scanning paperwork
  • Liaise with Technicians

Requirements

  • GCSE Maths and English
  • Experience of providing excellent customer service
  • Organised and good attention to detail
  • Motivated to learn new skills
  • Ability to work in a fast-paced environment

What we offer

  • 30 days holidays including 8 bank holidays
  • Company sick pay, that increases with length of service up to 13 weeks
  • Company pension with the option to salary sacrifice
  • Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot
  • Genuine career development and pathways with DAF Academy
  • Award winning apprenticeship Program
  • Apprentice equipment scheme
  • Employee Assistance Program
  • Cycle to work scheme
  • My Staff shop – access to hundreds of discounts
  • Quarterly More Awards recognition scheme
  • Free eye test vouchers for DSE users
  • On site parking (Site specific)
  • Free mortgage advice through a trusted partner
  • Qualified mental health first aiders
  • On-site trainer for HGV and many other courses
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