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Kai Eats and Drinks Logo Kai Eats and Drinks · Gastronomy

Server

United States, Kailua-Kona (based on address 75-5776 Alii Dr. 96740) Employment contract · Job Posted May 15, 2026
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Job Description

GENERAL SUMMARY: To serve food & beverage in a friendly, courteous and timely manner. Servers are to guide all guests on their best possible experience. Demonstrating a full knowledge of your restaurant and a genuine passion for service.

Job Responsibility

  • Creates and fosters a positive environment at all times
  • Ensure all safety and sanitation standards are strictly adhered to at all times
  • Knowledge of reservation, phone and POS system(s)
  • Adhere to the expectations of the secret shopper criteria
  • Take food and drink orders promptly
  • A full knowledge of all menu items both food and drink
  • Able to take any Guest on a tour of what we are and what we have to offer
  • Assist in maintaining and clearing tables during dining experience
  • Assist in host, bus, and runner tasks, it is all of our jobs to get the job done
  • Constant communication with the team and MOD
  • Understands when to ask for help, within the team
  • Handling and communicating guest special needs or requests
  • Knowledge of guest dietary restrictions and preferences
  • Knowledge of hours of operation, entertainment schedules, restaurant address/phone number
  • Adheres to all safe cash handling procedures/payments
  • Performs all other duties as assigned by management team

Requirements

  • Contributes to building and maintaining a positive work culture at all times
  • Flexible schedule, especially during busy seasons
  • Ability to communicate effectively
  • Ability to prioritize and multitask in a fast-paced environment
  • Ability to handle guest requests and needs in a professional and pleasant manner
  • Ability to learn phones and POS system
  • Ability to clearly communicate with both FOH and BOH
  • A dependable means of transportation to and from work for all days scheduled

Nice to have

  • Restaurant experience
  • Confident, friendly and outgoing
  • Highly organized
  • Ability to anticipate waitstaff and guest needs
  • Eagerness to learn and grow at all times
  • Food safety/sanitation knowledge
  • Spirits, wine, and beer knowledge
  • Blue card certification
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