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Harp & Crown brings together old-world touches of charm and luxury with modern sensibility and functionality. Its glass-façade, 24-foot ceilings, and four chandeliers on the ground floor are glamorous pieces balanced with funky vintage wallpaper and leather club chairs, millwork and natural tones throughout the space. Guests may enjoy the delicate yet complex flavors of new-American dishes amongst the space including a 32-seat bar. Delving further into the unused space within the building itself, Harp & Crown features a cocktail bar, lounge, and two-lane bowling alley beneath the main room at Elbow Lane, serving up the full menu.
Job Responsibility
Responsible for prompt, efficient and courteous service of food & beverage to restaurant guests
Responsible for identifying allergies and dietary restrictions for all guests
Takes and enters all orders and ensures prompt delivery and explanation of ordered items
Explains in detail food & beverage menu items, making recommendations based upon guest preference
Works as a team with other Servers, Bartenders and support staff to ensure Schulson Collective steps of service are met at all times
Notifies Managers of any delays, complaints or other potential negative impressions
Creates memorable experience to build repeat business
Informs guests of other Schulson Collective restaurants
Consistently meets standards outlined within the Schulson Collective’s Core Values
Performs other duties as assigned
Requirements
High school diploma preferred
Minimum one (1) to two (2) years prior experience in high volume, fine-casual or fine-dining environments
Must have excellent written and verbal communication skills
Must be a team player with a strong work ethic
Exceptional hospitality/guest relations
Prior knowledge/use of Toast or similar POS is preferred
Strong knowledge of current industry trends including classic cookery, wine, beer and cocktails