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Sensei Lāna’i, A Four Seasons Resort, is looking for a Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. The Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests.
Job Responsibility:
Demonstrate a strong passion for guest service and hospitality
Provide an enjoyable and expertly served dining experience conforming to Four Seasons standards
Be knowledgeable about all current menu options, beverage lists and daily specials with the ability to advise guests on dietary restrictions and preferences
Recognize frequent guests and personalize service based on their preferences
Anticipate guest needs, ensure satisfaction, and respond promptly and appropriately to any concerns or requests
Greet and seat guests when the hostess is unavailable, take reservations and have the ability to use the Micros Operating System
Requirements:
Possess legal work authorization in United States
Required to obtain a Tuberculous (TB) clearance card
Ability to stand for extended periods, lift up to 60 lbs, and push/pull as needed during shifts
Weekend and Holiday availability required
Possess advanced knowledge of wine and food
What we offer:
Competitive wages
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Comprehensive learning and development programs to help you master your craft
Energizing Employee Culture where you are encouraged to be your true self