Server, Marriott Bonvoy

Marriott Bonvoy

Location:
Mexico, Puerto Vallarta

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The role involves serving food and beverages, maintaining cleanliness, addressing guest needs, and ensuring adherence to quality standards while working in a fast-paced hospitality environment.

Job Responsibility:

Serve food courses and alcoholic beverages to guests
set tables according to type of event and service standards
answer questions on menu selections
communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
record transaction in MICROS system at time of order
check in with guests to ensure satisfaction with each food course and/or beverages
maintain cleanliness of work areas, china, glass, etc., throughout the day
complete closing duties, including restocking items, turning off lights, etc.
present physical and accurate check to guest and process payment
ensure adherence to quality expectations and standards
perform other reasonable job duties as requested by supervisors.

Requirements:

Serve food courses and alcoholic beverages to guests
set tables according to type of event and service standards
answer questions on menu selections
communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
record transaction in MICROS system at time of order
check in with guests to ensure satisfaction with each food course and/or beverages
maintain cleanliness of work areas, china, glass, etc., throughout the day
complete closing duties, including restocking items, turning off lights, etc.
present physical and accurate check to guest and process payment
follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information and protect company assets
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
speak with others using clear and professional language
develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to concerns of other employees
ensure adherence to quality expectations and standards
read and visually verify information in a variety of formats
stand, sit, or walk for an extended period of time or for an entire work shift
move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
reach overhead and below the knees, including bending, twisting, pulling, and stooping
perform other reasonable job duties as requested by supervisors.

Nice to have:

High school diploma or G.E.D. equivalent
at least 1 year of related work experience.

What we offer:

Equal opportunity employer
diversity valued and celebrated
well-being focused work environment.

Additional Information:

Job Posted:
September 16, 2025

Employment Type:

Parttime

Work Type:

On-site work

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