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Come be a part of Heirloom Hospitality with one of our most vibrant venues, Townhouse Detroit! At Townhouse Detroit, where Culinary Tradition meets Modern Innovation, surrounded by luxurious chic decor and modern design, sophisticated service in Downtown Detroit. The Service Artist is an integral part of the team at Townhouse - Detroit! They are responsible for executing set standards of service and making sure our guests have the best possible experience. The beverage program at Townhouse Detroit features classically driven cocktails with sophisticated twist and Detroit flare. Our menu will be ever evolving with the seasons and focused on using fresh ingredients and local produce.
Job Responsibility:
Executing set standards of service
Making sure our guests have the best possible experience
Requirements:
1+ years of serving experience, preferably in a high volume or fine dining setting
A general understanding of Food, Liquor, Wine and Beer - with a passion to continue a higher level of understanding on all of these subjects
Ability to follow and execute steps of service
Understanding that we are curators of experiences, not order takers
A drive to be organized
Ability to maintain menu knowledge - including allergies, restrictions, modifications etc.
An understanding of anticipatory service
A deep understanding of our menu, our execution of service and our standards following training, and the ability and desire to consistently deliver on all of the above
Capable to understand and solve problems with a calm and collective demeanor
Understand the importance of community outreach and contributing to the neighborhood
Nice to have:
Willingness to Learn and Teach
Desire to Grow Knowledge and Craft
Passion for Hosting and Cultivating Guest Experience