Server Job at Perkins Restaurant & Bakery (Laramie)

Job Description

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too!

Job Responsibility

Provides friendly and efficient service in a timely manner to guests according to company policies, procedures, programs and performance standards
Shows quests genuine hospitality while providing them with a memorable experience
Look like a professional and show sincerity with a positive, friendly attitude
Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty
Greets guest in a courteous and respectable way when seated at station
Welcomes guests immediate upon seating with a non-scripted greeting
Using acquired menu knowledge, offers menu suggestions, answers questions and anticipates guests’ needs
Deliver Hot Food – Check completed food orders for accuracy, appearance and temperature, deliver to the table immediately
Deliver Perkins Service – Show a desire to please with your genuine hospitality, personality and specific suggestions at every step
Actively engage Guests who have concerns and remedy them
Ensure that each Guest is 100% satisfied with his/her dining experience
Clean – Keep tables/station, pantry line area and dining room common areas clean
Complete assigned Perkins cleaning system duties
Attends to any additional guests’ needs or requests
Maintains dining area – pre-bussing, detailing etc
Maintains cleanliness of his/her stations and pantry
Performs side work during shift downtime including but not limited to
rolling silverware, restocking cleaning works stations and bussing tables, etc
Executes the service cycle and team responsibilities at all times
Ensures 100% guest satisfaction on every visit
Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc
Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration
Processes Orders
Writes guest check and/or operates POS equipment pursuant to company policies
Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction
Assists Team Members
Maintains service stations, garnish line, service bar and common areas of the restaurant
Restocks service station with glasses, tea, ice and plates
Restocks garnish line
Fills condiments
Sorts, polishes and rolls silverware
Cleans mirrors and artifacts
Runs food for all servers to ensure hot food is served hot
Maintains cleanliness of dining room, and pantry area

Requirements

Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene
Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards
Must be able to communicate clearly
Must have high level of mobility/flexibility in space provided
Must have time management skills
Must be able to read, write and perform addition/subtraction calculations
Must be able to control and utilize fingers to write, slice chop and operate equipment
Must be able to fit through openings 30” wide
Must be able to work irregular hours under heavy pressure/stress during busy times
Bending, reaching, walking
Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
Lifting up to 50 pounds
Exposure to dish and cleaning chemicals
Extensive standing and walking for up to 8 hours
Exposure to heat, steam, smoke, cold
Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet

What we offer

Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance
401k, Health Savings Account
Employee Assistance Program, Employee Discount Program, Vacation/Sick Time Benefits, Travel Accident Insurance
Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary Course, & More!

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