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Independence Beer Garden is a 20,000-square-foot outdoor dining and entertainment destination overlooking Philadelphia’s historic Liberty Bell and Independence National Historical Park. Featuring American craft beers, shareable bites, reclaimed wood design, and lawn games, it is a go-to destination for locals and tourists alike. As one of Philadelphia’s largest outdoor hospitality venues, Independence Beer Garden offers team members the chance to be part of an iconic, high-volume concept that defines summer dining and entertainment in the city.
Job Responsibility:
Greet guests promptly and courteously upon arrival
Answer questions about menu items, ingredients, and dietary restrictions
Make recommendations based on guests' preferences
Accurately take food and drink orders using Toast POS system
Communicate special requests and dietary restrictions to the kitchen and bar staff
Serve food and beverages to guests in a timely and courteous manner
Check on guests throughout their meal to ensure satisfaction and upsell additional items when appropriate
Assist other servers and staff during busy periods
Participate in team meetings and training sessions
Adhere to all restaurant policies, procedures, and health and safety regulations
Follow proper food handling and sanitation procedures
Requirements:
High school diploma or equivalent
Previous experience in a customer service role, preferably in a restaurant setting
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple tasks
Knowledge of POS systems, preferably has worked with Toast
Basic math skills for handling payments and making change
Flexible schedule, including evenings, weekends, and holidays
Nice to have:
Positive attitude and strong work ethic
Passion for providing excellent customer service
Ability to work well under pressure
Team player with the ability to collaborate effectively