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Schulson Collective

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Location:
United States , Philadelphia

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

A server within Schulson Collective is responsible for providing exceptional dining experiences by delivering outstanding customer service, ensuring guest satisfaction, and maintaining a high level of professionalism. This role requires a comprehensive knowledge of our menu, the ability to make recommendations, and a focus on upselling. The ideal candidate is a seasoned server with a passion for hospitality and a track record of excellence in a fast-paced dining environment.

Job Responsibility:

  • Greet guests promptly and warmly upon arrival
  • Guide guests through the menu, offering suggestions and answering any questions
  • Take accurate food and drink orders and relay them to the kitchen and bar promptly
  • Deliver food and beverages to the table in a timely manner
  • Ensure guest satisfaction by checking in regularly and addressing any concerns immediately
  • Provide a memorable dining experience by maintaining a professional and friendly demeanor
  • Maintain an in-depth understanding of the menu, including daily specials, ingredients, preparation methods, and allergens
  • Make informed recommendations based on guest preferences and dietary restrictions
  • Keep up-to-date with changes in the menu and promotions
  • Identify opportunities to upsell beverages, appetizers, desserts, and specials
  • Promote special events, loyalty programs, and other restaurant services
  • Ensure all orders are accurately entered into the Toast POS system
  • Coordinate with kitchen staff to ensure timely and accurate delivery of orders
  • Handle any order discrepancies or issues with a focus on guest satisfaction
  • Maintain cleanliness and organization of the dining area, including resetting tables for the next guests
  • Adhere to sanitation and safety standards at all times
  • Assist with side work, such as restocking supplies and preparing for the next shift
  • Work collaboratively with other servers, kitchen staff, and management
  • Assist teammates as needed to ensure efficient operation and guest satisfaction
  • Participate in team meetings and training sessions

Requirements:

  • Minimum of 2-3 years of serving experience in a high-volume, fast-paced restaurant
  • Proven track record of providing excellent customer service and upselling
  • Strong interpersonal and communication skills
  • Ability to multitask and manage time effectively
  • Knowledge of food safety and sanitation regulations
  • Proficiency with Toast (POS) system
  • Professional appearance and demeanor
  • Positive attitude and strong work ethic
  • Ability to remain calm and composed under pressure
  • Attention to detail and commitment to excellence
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 25 pounds
  • Comfortable working in a fast-paced environment
  • Flexible availability, including nights, weekends, and holidays
What we offer:

Hourly wage plus tips

Additional Information:

Job Posted:
March 26, 2026

Expiration:
April 22, 2026

Work Type:
On-site work
Job Link Share:

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