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Four Seasons Hotel Westlake Village is seeking a Server to join our dynamic team at Coin & Candor, our California Brasserie. This role is responsible for creating memorable dining experiences by anticipating guest needs, delivering personalized service, and showcasing genuine hospitality.
Job Responsibility:
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
coordinate food timings
check completed kitchen orders with the guest’s original order
transport items to the guest table in a timely manner to ensure proper food quality
Greet guests in a professional manner, serve beverage and food items while explaining the contents
Anticipate and service the guest’s needs before requests are necessary, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks
process cash and credit card payments
properly settle voided checks or complimentary meals
Breakdown, clean and set-up of tables, buffets, and food stations
Requirements:
Two years previous experience in a luxury Food and Beverage outlet
High school diploma or equivalent preferred
An outgoing personality and a can-do approach to an assigned task
High level of understanding and knowledge of food and wine
Excellent reading, writing and oral proficiency in the English language
The ability to carry and balance a tray with multiple items
Successful candidate must possess legal work authorization in the United States